Blog
Keeping Our Green Commitment on Earth Day and Beyond
In the near future, as stay-at-home orders are lifted and we begin to reclaim our usual routines, the industry association for the linen, uniform and facility services industry, TRSA, reminds us that environmentally-friendly business practices are more than earth friendly – they are a key part of the economic recovery as well. Green processes and … Read more
Reorganized Team Puts a Spotlight on Evolving Leadership
In the wake of a very successful 2019, we’re starting off the new year with a team reorganization that highlights our evolving leadership and sets the stage for the continued improvement of the processes and customer service that drive everything we do. As a family-owned and operated business approaching a 100-year anniversary, we are incredibly … Read more
New Year Brings New Leadership to Chicago Networking Group
The Business Executives Association of Chicago is kicking off the new year with a new president as Roscoe President Jim Buik ends a two-year term in the group’s lead role. Newly elected BEA president and Zynk30 marketing agency CEO Brian Kuszynski says he wants to focus on growing the organization’s reach, especially among minority and … Read more
Route Service Representatives and Roscoe Customers are Hard to Separate
If it were up to Roscoe customers many of our long-serving route service representatives would probably never be able to look forward to a well-earned retirement. Last year marked the retirement of two such representatives, known for their dedication, kindness and awesome customer service over a combined tenure of nearly four decades. Terry Phillips retired … Read more
A 48-Hour Turnaround: How Roscoe Teamwork Drives Success
It was just before the beginning of the new school year when Roscoe received a call from the school district. The district was an existing client, but had a new location opening in weeks and needed merchandise as soon as possible. In the school system, of course, there are more ASAPs than ABCs in August … Read more
Give the Gift of Warmth This Winter
The holidays are full of opportunities to extend a little bit of help to someone in need, and in many ways, these opportunities are like a gift we give ourselves. At Roscoe, our team members enjoy their participation in nonprofit efforts like Angel Tree and others. The work of Chicago area food banks, children’s hospitals, … Read more
Celebrating Decades of Teamwork and Commitment
If you are a Roscoe customer, chances are good that you know the employees who pick up the phone when you call, who deliver your uniforms and who manage your account. That’s because Roscoe team members tend to stick around. So many Roscoe team members make their careers here that we had to form a … Read more
Organization Helping Local Schools Turn the Page
Teamwork is central to our culture on the job at Roscoe. But one of our favorite kinds of teamwork is the kind that takes place off the job, out in the community, where we are constantly inspired by the work of organizations like Turning the Page, a nonprofit dedicated to promoting family engagement in the … Read more
The Wide-Ranging Benefits of Lifelong Learning
Research suggests that companies that invest in professional development and continuous learning often out-perform competitors, have higher retention rates, and get higher satisfaction ratings from both their employees and clients. At Roscoe, we’ve seen the results firsthand. Lifelong learning is deeply instilled in our culture, both as a way of ensuring the high-quality customer service … Read more