Blog
Celebrating Decades of Teamwork and Commitment
If you are a Roscoe customer, chances are good that you know the employees who pick up the phone when you call, who deliver your uniforms and who manage your account. That’s because Roscoe team members tend to stick around. So many Roscoe team members make their careers here that we had to form a … Read more
Organization Helping Local Schools Turn the Page
Teamwork is central to our culture on the job at Roscoe. But one of our favorite kinds of teamwork is the kind that takes place off the job, out in the community, where we are constantly inspired by the work of organizations like Turning the Page, a nonprofit dedicated to promoting family engagement in the … Read more
The Wide-Ranging Benefits of Lifelong Learning
Research suggests that companies that invest in professional development and continuous learning often out-perform competitors, have higher retention rates, and get higher satisfaction ratings from both their employees and clients. At Roscoe, we’ve seen the results firsthand. Lifelong learning is deeply instilled in our culture, both as a way of ensuring the high-quality customer service … Read more
Leadership Planning for Family-Owned Success
Succession planning is a core part of any strong business strategy. For a family-owned business, it’s not just important – it’s central to the process of growing and sustaining a thriving company. A recent report from PricewaterhouseCoopers found that nearly 44% of family owned businesses consider succession planning a challenge they will face over the … Read more
Celebrating 98 Years of Helping Chicago-Area Businesses Get to Work in Uniform
On August 13th, 1921 Roscoe founders George C. Buik and John P. O’Connell set out with a mission. They wanted to fill a gap in what they recognized as a fast-growing, niche market in an increasingly industrialized Chicago. Not only were they determined to improve the lives and businesses of their customers, they sought to … Read more
Roscoe Family Picnic a Showcase of Teamwork – Minus the “Work”
Set against the backdrop of National Grove South in Riverside on a gorgeous spring day, Roscoe Company’s friends and family gathered for our annual picnic, complete with games, a bouncy house, and food… Lots of food. With nearly 250 in attendance, the picnic was a lively representation of Roscoe’s culture. We enjoyed each other’s company, … Read more
A Day at the Beach and Suddenly the Barcode is Everywhere
Norman Joseph Woodland is said to have sketched out the idea for the first barcode in sand, while sitting on a Florida beach in 1949, sparking a transformation of the way entire industries track their products, their processes and their inventory. It just goes to show you that the concept of “a day at the … Read more
Roscoe Team Heads to New Orleans to Explore Industry Advances
We are excited to be heading to the Big Easy this week for the Clean Show at the Morial Convention Center. Billed as “the main event for the laundering, dry cleaning and textile services industry,” Clean 2019 provides an opportunity to learn about the latest products and trends in our industry. At Roscoe, we’re committed … Read more
Record-Breaking Customer Service and a Commitment to Do Even More
Roscoe’s business model is built around providing the highest quality of customer service – we take pride in growing our business through satisfied customers. We spend a lot of time thinking about ways we can improve and setting goals for continuous improvement. But what really matters is, what do our customers think? We really want … Read more