Blog
Does Your Work Uniform Service Work as Hard as You Do?
At Roscoe, we help some of the hardest working people in the Chicago area do a better job. Our clients are food manufacturers, wholesalers, agricultural suppliers, automotive workers, printers, wholesalers, distributors, contractors and a whole lot of other businesses where a high-quality work uniform is an essential part of on-the-job safety and professionalism. It’s one … Read more
A Culture of Excellent Customer Service Starts on the Inside
One bitter cold day earlier this year, wind chill temperatures dropped to 50 below in Chicago. Rather than send the route service representatives out on their own to deliver work uniforms and supplies, Roscoe CEO Jim Buik and other senior managers jumped on the trucks in the early morning hours to help speed the deliveries … Read more
Workplace Hand Dryers Could Be Making Your Hands Dirtier
Hand air dryers found in many workplace bathrooms could be making your hands dirtier – sucking up bacteria from the bathroom air and depositing it onto your just-washed hands. That was what researchers found in a widely reported study last year. University of Connecticut School of Medicine and Quinnipiac University researchers found that electric hand … Read more
Take Our Virtual Tour & See How We Keep Raising the Bar for Work Uniform Service
At Roscoe, we don’t throw around terms like “perfect bundles” and “state-of-the-art” lightly. We’ve been perfecting our processes for decades, honing old-fashioned standards for customer service while staying at the forefront of a technological revolution that has provided us with unmatched speed, accuracy and efficiency. We didn’t do it alone. Along the way, we’ve engaged … Read more
Roscoe CEO Tapped to Lead Industry Association
Roscoe CEO Jim Buik has long believed that quality control is built around discipline, collaboration and a shared commitment to continuous improvement and professionalism. Beyond his role as CEO, it’s an approach that Buik carries over into his role as an industry leader. This month he steps in as 64th chairman of the TRSA, the … Read more
Roscoe Earns “Hygienically Clean” Certification
Any work uniform provider can tell you that their uniforms are clean. But ordinary clean doesn’t make the grade for industries involved in the production of food or health products. And it doesn’t make the grade at Roscoe either. We work with a lot of businesses in the food industry. Our processes adhere to federal … Read more
Roscoe’s Work Uniform Sorting System Featured in Textile Services Magazine
Textile Services Magazine, a publication of the uniform industry group TRSA, takes a behind-the-scenes look at Roscoe’s new sorting system, detailing the company-wide effort behind our installation of the sleekly efficient German Kannegiesser ETECH system last year. The story, which appears in the July/August issue, recounts the painstaking work done in preparation for the most … Read more
Roscoe Customer Satisfaction Results at All-Time High
At Roscoe, nothing makes us happier than hearing that our customers think we are doing a good job. But it’s not something we take for granted. It’s something we measure. Because as nice as it is to hear about all the things we’re doing right, you can’t achieve continual improvement unless you know what you … Read more
97 Reasons to Celebrate
At Roscoe, we’re celebrating 97 years in business today and that is a lot to celebrate. Nine plus decades have passed since two young entrepreneurs in 1921 recognized a booming city’s need for someone to launder all of those work clothes. So we’ll start there. Below are 97 reasons we are celebrating today. 2 Entrepreneurs … Read more