Work Uniform Blog

The Roscoe Difference – Taking the “Work” Out of Work Uniforms

Rebecca Dutcher - Tuesday July 5, 2022
The Roscoe Difference – Taking the “Work” Out of Work Uniforms

Whether employees wear uniforms for safety and compliance reasons or to ensure a consistent and professional work environment, employee work uniforms play an important role. They are critical for your employees to do their jobs safely and professionally. Employee uniforms are an extension of your brand. They ensure your team members are easily identifiable and create a team environment.

Knowing the importance of your employee work uniforms, you need an employee uniform and apparel supplier you can trust. Roscoe is the premier employee uniform provider in Chicago and the surrounding area. At Roscoe, we believe that your employee uniform program should reduce your workload, not add to it.

These key factors set Roscoe apart from the competition and take the “Work” out of Work Uniforms:

Roscoe Dedicated Service Team

Many companies say they have excellent customer service, but do they deliver on their promises? At Roscoe, customer service is at the heart of everything we do. We believe so strongly in taking care of our customers that we dedicate 3 consistent customer care team members to each customer account.

This means you have real people looking out for your best interests and responding to your questions or concerns. With a 1-Hour Response policy, you won’t get bounced around and waste time in a customer service queue. Having a dedicated and consistent Service team will ensure complete customer satisfaction.

Full-Service Laundry Technology

Roscoe’s goal is to ensure you get the employee uniforms you need, clean, in good condition, and on time. We’ve invested in state-of-the-art technology to deliver a wide range of laundry services. All garments are barcoded and affixed with unintrusive UHF RFID tags. These tags allow for the garments to be tracked through the laundering process. Data stored on each UHF RFID tag ensures that the garment receives the proper laundry care, such as Hygienically Clean food safety laundering.

The automatic sorting process streamlines what was previously a labor-intensive manual process, decreasing time and increasing accuracy. Roscoe team members have more time to inspect garments, respond to any issues or repairs and ensure complete deliveries.

Our garment finishing system, the first of its kind in the U.S., adjusts to the garment’s unique characteristics. Therefore, it produces a wrinkle-free work uniform that will enhance your team’s image.

Sustainability

As a two-time winner of the Illinois Governor’s Sustainability Award, Roscoe takes tremendous pride in its efforts to preserve our limited natural resources. We continue to be a leader in the laundry services industry with wastewater treatment, energy conservation, waste minimization, and recycling programs. When customers participate in our complimentary hanger recycling program, they make a difference, too! Roscoe makes a charitable contribution to The United Way of Metro Chicago for each returned rack of hangers.

Community Driven

Roscoe is locally owned and operated in Chicago, and as a part of the Chicago community, we prioritize giving back to our community. We partner with several local non-profits and charitable organizations to better the lives of those that live and work in the Chicago-land area.

In addition to our ongoing partnerships, we’re always looking for ways to make a difference locally. Recently, we had the opportunity to be involved with the Lincoln Park Zoo lion habitat restoration, were awarded TRSA’s Company Community Service Award and raised money for Sarah’s Circle with our annual employee fitness challenge.

Family Owned and Operated

Roscoe is proud to be going on our fourth generation of family ownership. Being family-owned and locally operated has a direct impact on our company culture, and that extends to our customers. We focus on communication, teamwork, relationships, and setting and meeting expectations. We’re big enough to invest in exclusive, state-of-the-art technology and services while maintaining the family values that ground how we operate since we were founded in 1921.

As a local company, Roscoe is proactive with our customers. We provide shorter turnaround and delivery times and eliminate the complexity of dealing with a national uniform and facility service provider. We enjoy working closely with our customers and take pride that the most professional and satisfied workers in the Chicago area wear Roscoe employee uniforms.

Contact us today to learn how the Roscoe difference can transform your employee work uniform program.