Blog
Celebrating 98 Years of Helping Chicago-Area Businesses Get to Work in Uniform
On August 13th, 1921 Roscoe founders George C. Buik and John P. O’Connell set out with a mission. They wanted to fill a gap in what they recognized as a fast-growing, niche market in an increasingly industrialized Chicago. Not only were they determined to improve the lives and businesses of their customers, they sought to … Read more
Roscoe Family Picnic a Showcase of Teamwork – Minus the “Work”
Set against the backdrop of National Grove South in Riverside on a gorgeous spring day, Roscoe Company’s friends and family gathered for our annual picnic, complete with games, a bouncy house, and food… Lots of food. With nearly 250 in attendance, the picnic was a lively representation of Roscoe’s culture. We enjoyed each other’s company, … Read more
A Day at the Beach and Suddenly the Barcode is Everywhere
Norman Joseph Woodland is said to have sketched out the idea for the first barcode in sand, while sitting on a Florida beach in 1949, sparking a transformation of the way entire industries track their products, their processes and their inventory. It just goes to show you that the concept of “a day at the … Read more
Roscoe Team Heads to New Orleans to Explore Industry Advances
We are excited to be heading to the Big Easy this week for the Clean Show at the Morial Convention Center. Billed as “the main event for the laundering, dry cleaning and textile services industry,” Clean 2019 provides an opportunity to learn about the latest products and trends in our industry. At Roscoe, we’re committed … Read more
Record-Breaking Customer Service and a Commitment to Do Even More
Roscoe’s business model is built around providing the highest quality of customer service – we take pride in growing our business through satisfied customers. We spend a lot of time thinking about ways we can improve and setting goals for continuous improvement. But what really matters is, what do our customers think? We really want … Read more
Does Your Work Uniform Service Work as Hard as You Do?
At Roscoe, we help some of the hardest working people in the Chicago area do a better job. Our clients are food manufacturers, wholesalers, agricultural suppliers, automotive workers, printers, wholesalers, distributors, contractors and a whole lot of other businesses where a high-quality work uniform is an essential part of on-the-job safety and professionalism. It’s one … Read more
A Culture of Excellent Customer Service Starts on the Inside
One bitter cold day earlier this year, wind chill temperatures dropped to 50 below in Chicago. Rather than send the route service representatives out on their own to deliver work uniforms and supplies, Roscoe CEO Jim Buik and other senior managers jumped on the trucks in the early morning hours to help speed the deliveries … Read more
Workplace Hand Dryers Could Be Making Your Hands Dirtier
Hand air dryers found in many workplace bathrooms could be making your hands dirtier – sucking up bacteria from the bathroom air and depositing it onto your just-washed hands. That was what researchers found in a widely reported study last year. University of Connecticut School of Medicine and Quinnipiac University researchers found that electric hand … Read more
Take Our Virtual Tour & See How We Keep Raising the Bar for Work Uniform Service
At Roscoe, we don’t throw around terms like “perfect bundles” and “state-of-the-art” lightly. We’ve been perfecting our processes for decades, honing old-fashioned standards for customer service while staying at the forefront of a technological revolution that has provided us with unmatched speed, accuracy and efficiency. We didn’t do it alone. Along the way, we’ve engaged … Read more