Roscoe Blog

Giving Recognition Where Recognition is Due

Jim Buik - Friday, October 25, 2013

In a few short weeks, Roscoe will wine and dine an elite group that have served this Chicago uniform company for at least 20 years. Over cocktails, pasta and breadsticks, we will honor two new inductees in the 20 – Year Club. The Roscoe Company started this recognition program in 1957, and every fall hosts a dinner where hard-working Team Members are given a plaque and a gift as a token of our appreciation for contributing to the success of our company. Throughout Roscoe’s history, over 150 Team Members have been employed for 20 years or more, 10 of whom are still active.

It is known that there is a fundamental human need for appreciation and motivation, therefore, a vital part of an organization. Without committed team members, the business would not exist. In 2003, Gallup conducted research regarding the effect appreciated, accepted and satisfied team members have on businesses. The key findings are:

  • Increased individual productivity – when a certain behavior is recognized/rewarded, it will be repeated = productivity
  • Greater team member satisfaction and enjoyment of work. According to the internet: if you love what you do, you never work a day in your life.
  • Provides direct performance feedback
  • Higher loyalty and satisfaction scores from customers
  • Increase in teamwork
  • Retention of quality team members increases
  • Better safety records and fewer accidents on the job
  • Lower negative effects such as absenteeism and stress

This explains why Roscoe has the highest averaged tenured Team Members in the industry. Our Route Service Representatives average 10+ years, while national industrial launderers average 18-24 months. Our Team Leaders have an average tenure of 15 years, and Production Team Members average 7-10 years. Not to toot our own horn.

We want to confirm that members of this uniform company are valued and their work is valued. At the beginning of this year, Roscoe switched to Terryberry for Team Member Recognition. Terryberry has many similar values to Roscoe, including 4th generation, family-owned with over 90 years of service. Therefore, it is a great fit to have them help us achieve our goals.

Thanks to everyone here, our customers, supporters and Terryberry in celebrating success.

Contact us to learn more about Roscoe: The Chicago Work Uniform Rental Company

Recent Posts


textile rental services association (TRSA) soil scanning toilet seat cleaners shortages keynelink restroom hygiene products restroom cleaning supplies facilities management services family business shop towel rule barcode national fire protection association (NFPA) 20-year-club teamwork logo apparel scraper mats work uniform rental RFID ISO 9001:2008 FreshSeat SHARP certification case study customer communication net promoter score success story hand sanitizer A21 WalkForFreedom executive management institute (EMI) cintas microbial contamination food safety modernization act (FSMA) illinois patriot education fund (IPEF) sorting system corporate apparel super bristle mats leasing soaker mats nonylphenol ethoxylate (NPE) facility tour roll towels 95th anniversary Sustainability governor's sustainability award laundryESP Innovation award UHF chips logo mats floor mat rental customer satisfaction survey midwest textile services association (MTSA) wastewater treatment microfiber community service wet mops work uniforms automatic foam soap Earth Day kannegiesser ANSI g&k chicago tribune cleaning process coat angels high visibility blood drive fleece ISO 9001:2015 unifirst automatic hand sanitizers National Safety Month continuous improvement laundry services outerwear family picnic image apparel Independent Textile Rental Association (ITRA) branded merchandise image mats air sanitizer pathogen elimination automatic paper towel dispensers OSHA food processing blackhawks custom floor mats wipers clean green certified restroom mats toilet seat sanitizer hazard analysis and critical control points (HACCP) sludge filter Angel Tree invoicing arrow uniform dust mops activewear executive uniform garments manufacturing shop towels linen laundry bags history flame resistant local and independent garden city business center lawndale business renaissance association (LBRA) anti-fatigue mats restroom supplies hygienically clean flu prevention feeding america testimonials clean show anti-static uniforms succession planning