Testimonials
Awesome is a Pretty Good Place to Start… But We Can Do Better
At Roscoe, we devote a lot of effort to figuring out what we can do better. The company that does our annual customer satisfaction survey is expected to keep asking questions until any possible shortcoming in our processes or service is rooted out.
At the same time, our customers say a lot of very nice things, and we could not be more grateful. Their endorsements are a big part of why we have been in business for over 100 years. Here are a few examples:
“As for your team, the only word is ‘awesome’!
Our commitment to continuous improvement indicates that awesome is a very high bar. Still, it’s very nice to hear, and we go to work every single day to live up to that kind of praise.
“The sorting system is incredible.”
Yeah, that’s fair.
“One of the best business decisions I ever made…”
That is awesome. We are never more proud than when our work improves your work. Our customers are some of the hardest working people in the Chicago area, and we measure our success by theirs. So thank you! We are committed to earning your confidence and satisfaction with every single delivery.
To all of our customers: You’re awesome.
We appreciate your business, and we value your opinion! We take pride in providing you with the highest quality merchandise and service, and we love hearing from you.
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Customer Testimonials
"Nick and Roscoe team have been doing a great job at our facility @ United Shippers. We have been a very happy customer for about 2 years now. Very happy with customer service and they way they do things. Highly recommended."
- Road Transportation Company
"No complaints from United Quick. The service is excellent and always on time and the clothing is always accounted for and always read for the coming week. Our driver is Nick and provides excellent services and is always friendly"
- Warehouse & Transportation Company
"Hector is great to work with. He takes care of all my needs with quick turn around times as I have had lots of changes here in my service department. Great service and well priced, definitely recommend to any other service manager out there to use their services."
- Auto Dealer & Repair Shop
"We have used many different companies for uniforms, but Roscoe has set the standard and the bar extremely high!! Roscoe is always on time and the uniforms always look good. Our driver Carlos is amazing, any time I need to add or edit an order it is taken care immediately. We have had Carlos delivering for the past couple years and he always seems to step up his game and meet our needs.
Thank you from Brian and our team at Blu Petroleum"
- Petroleum Supplier
"Awesome service. Been together for 25 years. Never have any issues that cannot be resolved. Dan , Sergio, Paul are always there to help. Great uniform company. Highly recommended!"
- Auto Repair Shop
"Office staff is very friendly and accommodating. Our driver is very friendly, reliable and prompt. Any changes that need to be made are done quickly and accurately. They respond quickly to email requests/questions. Excellent service, highly recommend."
- Appliance Manufacturer
"Great customer service, great product and great prices compared to competitors out there...worth looking into, Roscoe has serviced our company Barco for many years. Never have issues with any missing or misplaced uniforms. No complaints from our employees...Hector has been our driver for years now, we all really enjoy working with him. Especially bc he is always on top of everything, always making sure we have everything needed to prevent any hiccups...he is extremely professional and a big plus, he is bilingual...would recommend 100%"
- Manufacturing Company
"We've been using Roscoe's uniform services for about a year and a half. During that time their service has been absolutely superior. Hector arrives every week with a smile, he's quick and efficient, and always has an answer if we need something.
The few times we've used customer service, the response has been immediate and productive. We look forward to continuing our relationship with Roscoe for a long time to come."
- Recycling Service Company
"Roscoe is a great company to do business with at World Wide Fittings! Our driver, Isaac, is a great guy and does a terrific job week-in and week-out! I definitely recommend them for their uniform services, custom embroidery services, and floor mats! Thanks for the great service Roscoe! Keep up the good work!"
- Hydraulic Equipment Manufacturer
"Our school started renting floor mats from Roscoe about a year ago and we couldn’t be happier working with their company. Everyone we have interacted with has been so helpful and professional, and our route representative Lupe is fantastic. Our deliveries are reliable and the mats are high quality. Highly recommend Roscoe!"