Work Uniform Blog

Roscoe Customer Survey Nets Record-High Satisfaction Levels

While interviewing customers about their level of satisfaction will probably never land Carl Hendrickson a spot on anybody’s “most difficult jobs” list – at least as long as there are oil rig workers and Alaskan crab fishermen to compete with – our customers have a way of making his job pretty tough.

And this year they’ve done it again.

Hendrickson’s job, in fact, could be described as fishing, in a sense. Year after year, as President of Market Measurement Inc., he goes deep in search of the details that provide us with the things we need to do to keep …

Read More...

Go Local for Work Uniform Excellence, Reliability and Customer Service

Your choice of a work uniform provider is not a small decision, no matter what business you are in.

For safety, comfort and a professional appearance day after day, a high-quality work uniform program can take a lot of worry off your plate.

When you find a high-quality work uniform provider in your own backyard, it might feel like an extra bit of luck, but it’s no coincidence.

“Each customer represents a relationship, not just an account.”

– Sales Team Leader Graham Johnson.

Industry surveys show that local, independently owned work uniform companies outrank their national competitors in customer assessments …

Read More...

Cultivating Talent Key to Achieving Workplace Diversity

“I’m very lucky to have found a family-owned company like Roscoe that values and respects all cultures and diverse backgrounds.” To me, that is what makes us a strong company.” – Roscoe Operations Team Leader Miriam Avila

When Miriam Avila started at Roscoe as an entry-level production employee in 1994, her supervisor Mike Alesia quickly realized she had leadership potential.

He was right. Within seven years she was part of the Roscoe leadership team, heading up production in our main plant.

A series of promotions and 27 years later, today Avila oversees the Roscoe Operations Team. She considers herself fortunate …

Read More...

Roscoe’s 100 Year Anniversary Makes Cover of Industry Magazine

Roscoe, a family-owned and operated business that will celebrate its 100th anniversary later this year, was featured in CSCNetwork News 1st Quarter 2021 member spotlight. The article traces the Chicago-based company’s roots, teamwork, culture, and history of industry innovation. CSCNetwork is more than a buying group or marketing alliance; they are the best resource any independently-owned, and operated, linen or industrial laundry can utilize to compete more effectively.

You can read the full article here.

You can view the entire 1st Quarter 2021 edition of the CSCNetwork News here.

 

Read More...

Roscoe Earns OSHA Safety Certification for the Second Time

Two years ago when Roscoe became one of only 34 employers in Illinois to have met all of the qualifications for certification under OSHA’s Safety & Health Achievement Recognition Program (SHARP), it placed us in an elite group of businesses for exemplary workplace safety and health.

This year it was time to renew, and an even more important year for ensuring that our safety processes were buttoned down tight. So we’re especially proud to be able to announce our recertification.

The recognition grants us an exemption from OSHA programmed inspections for up to three years, but the real value is …

Read More...