Tuesday March 2, 2021
There’s no sugar-coating the hardship that the COVID-19 pandemic has wreaked over the past 12 months, but like many of you, we are determined to seize opportunities to salvage something from a year spent trying to sidestep a crisis.
And we have. We owe a huge debt to our customers for the fact that we have been able to weather a year like the past one. That’s no surprise really. Nor is the fact that it was our customers who pointed us to one of those opportunities.
It’s simple really: Last year, we opened numerous new channels of communication with …