Monday August 20, 2018
At Roscoe, nothing makes us happier than hearing that our customers think we are doing a good job. But it’s not something we take for granted. It’s something we measure.
Because as nice as it is to hear about all the things we’re doing right, you can’t achieve continual improvement unless you know what you could be doing better.
That’s the reason that year after year for the past 26 years, we’ve hired the professionals at Market Measurement Inc. to interview our customers to gauge satisfaction and identify potential opportunities for improvement.
And this year, we are proud to report …