Monday December 7, 2015
TRSA recently hosted the webinar “Leadership and Coaching for Textile Services Managers and Staff Members.” The webinar was led by our production team leader, Miriam Avila, and our service team leader, Wesley Rowe.
Miriam and Wes discussed their duties, tools and training programs we’ve implemented in our day-to-day operations to empower our team members. Miriam detailed our on-boarding and training process for new production hires, and Wes discussed the training modules the company uses to bring its route services representatives (RSR) up to speed on the job duties. Below is a little more about their experience.