Work Uniform Blog

How to Eliminate Work Uniform Rental Shortages

How to Eliminate Work Uniform Rental Shortages

“I didn’t get my uniforms delivered this week.”

This the most common complaint our Sales Team hears when talking with prospective customers using another work uniform rental supplier. In the textile rental industry, this common problem is call a shortage.

This blog post explains why work uniform rental shortages occur and how we eliminate them.

Why Do Shortages Occur?

Some reasons include the following:

  • Uniforms were picked up for cleaning, but didn’t leave the laundry in time for the customer’s next delivery the following week
  • Garments from different wearers/accounts may be tied together when staged for clean delivery
  • The Route

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Roscoe is Customer Focused

The recent Spring Mat Contest has improved Roscoe’s sales through the summer and boosted our customer satisfaction ratings – effectively enhancing our position as a leading textile rental company in the Chicago market. Roscoe has also created four Task Forces, led by dedicated Team Members, to continue our focus on customer service.

Three major changes have been set in play solidifying our insistence on providing superior products and services.

First, Roscoe Team Leaders are looking to expand our side-elastic offerings to cotton and flame resistant apparel. Roscoe’s Route Service Representatives are currently wear testing cargo pants. We have offered side-elastic …

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Reusable vs. Disposable Shop Towels

The debate is over whether reusable or disposable shop towels are more beneficial. The Industrial Wiper Rule is in its final stages, awaiting the final seal of approval from the U.S. Environmental Protection Agency (EPA). A battle Textile Rental Services Association (TRSA), and other reusable advocates, have been fighting since 2003 for this law to be enacted.

Disposable users have long claimed that reusable towels and wipers pose health risks, while studies showcase that reusable towels are safe, and the more efficient, cost-effective, sustainable option.

Reusables are sorted, handled, processed, finished and monitored by commercial launderers that have earned certifications …

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Pleased to Meet You

Pleased to Meet You

This is Roscoe’s first foray into blogging. We’re excited to be here!

The focus will be on customer service and everything that goes along with it: the services and products available, how to reap the highest benefit from the aforementioned and new additions to the market.

We hope Business Owners, Safety Coordinators, HR Personnel and Plant Managers can glean some interesting information from our future posts and start a conversation. Therefore, feel free to comment, follow and inquire any musings.

Thanks.

Contact us to learn more about Roscoe: The Chicago Work Uniform Rental Company

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