Roscoe Blog

Take Our Virtual Tour and See How We Keep Raising the Bar for Work Uniform Service

Take Our Virtual Tour

At Roscoe, we don’t throw around terms like "perfect bundles" and "state-of-the-art" lightly.

We've been perfecting our processes for decades, honing old-fashioned standards for customer service while staying at the forefront of a technological revolution that has provided us with unmatched speed, accuracy and efficiency.

We didn’t do it alone. Along the way, we’ve engaged the toughest safety, quality, and productivity consultants we could find to scrutinize our processes, hold us accountable, and set the bar higher for continuous improvement. We’ve earned our reputation for safety, for environmental responsibility, for hygiene standards and for customer service the only way that counts: by putting ourselves – sometimes literally – under the microscope and opening our processes to the highest standards of evaluation.

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Seeing is Believing: The Roscoe Plant Tour

seeing is believing: the roscoe plant tour

If you're looking for an alternative to the big national uniform providers, you probably have a pretty good idea of what you don't want in a work uniform provider.

Missing uniforms, chronic billing issues and spotty customer service practices drive customers away from their national providers on a regular basis.

But it's one thing to know you're getting unacceptable service and another to figure out how to make sure it doesn't happen again. How do you know your next provider won't leave you pulling your hair out over the same sloppy practices?

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Roscoe Implements Cutting Edge Auto-Sorting System

Roscoe Implements Cutting Edge Auto-Sorting System

When we powered up our new auto-sorting system at the beginning of this year, we ushered in a new era of work uniform rental excellence, capping a 10-year capital improvement plan that provides our customers with a level of service unmatched in the industry.

Now that's how you start a new year!

Taking Customer Service to the Next Level

Our new auto-sorting system is second-to-none in the industry – anywhere in the world. It gives us the capacity to sort and track up to 3,000 work uniform garments an hour with pinpoint accuracy and automation that puts the human touch where it belongs – in thorough quality inspections at the beginning and end of the process. It sets the stage for us to continue to grow our market share over the next decade, with unmatched customer service.

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Come Tour the Chicago Uniform Company’s Facility

We've talked a lot about our people, systems, processes and equipment at Roscoe, but we would like to show you that we do what we say. Therefore, we are extending an invitation to everyone who would be interested in getting a behind-the-scenes experience of an industrial launderer.  text

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