Monday, April 08, 2019
At Roscoe, we help some of the hardest working people in the Chicago area do a better job. Our clients are food manufacturers, wholesalers, agricultural suppliers, automotive workers, printers, wholesalers, distributors, contractors and a whole lot of other businesses where a high-quality work uniform is an essential part of on-the-job safety and professionalism.
It's one part of a culture in which quality is never taken for granted, reinforced with training and a commitment to continuous improvement.
We wouldn't be doing our job if our commitment was any less than that of our customers. That's why our team members participate in an ongoing program of Structured On-the-Job Training and skill building that ensures that our work consistently lives up to the promise of reliable, high-quality, and worry-free work uniform service that our company was built on.text
Monday, January 28, 2019
The right work uniform program is a critical part of your business, and when it’s managed properly, it isn’t something that you have to spend a lot of time thinking about. It does what it’s supposed to do – building brand identity, keeping your employees safe and reflecting the professionalism of the job you do – without a lot of fuss or bother.
The wrong work uniform program has a way of showing up everywhere, sowing delay, aggravation and, eventually, chaos into every process. If you’ve experienced missing uniforms or uniforms in poor repair, you already know what the wrong work uniform provider looks like. But what does the right provider look like? How do you know if you switch that things will be any different?text
Friday, November 16, 2018
At Roscoe, we don’t throw around terms like "perfect bundles" and "state-of-the-art" lightly.
We've been perfecting our processes for decades, honing old-fashioned standards for customer service while staying at the forefront of a technological revolution that has provided us with unmatched speed, accuracy and efficiency.
We didn’t do it alone. Along the way, we’ve engaged the toughest safety, quality, and productivity consultants we could find to scrutinize our processes, hold us accountable, and set the bar higher for continuous improvement. We’ve earned our reputation for safety, for environmental responsibility, for hygiene standards and for customer service the only way that counts: by putting ourselves – sometimes literally – under the microscope and opening our processes to the highest standards of evaluation.text
Friday, July 27, 2018
If you're looking for an alternative to the big national uniform providers, you probably have a pretty good idea of what you don't want in a work uniform provider.
Missing uniforms, chronic billing issues and spotty customer service practices drive customers away from their national providers on a regular basis.
But it's one thing to know you're getting unacceptable service and another to figure out how to make sure it doesn't happen again. How do you know your next provider won't leave you pulling your hair out over the same sloppy practices?text
Monday, February 12, 2018
When we powered up our new auto-sorting system at the beginning of this year, we ushered in a new era of work uniform rental excellence, capping a 10-year capital improvement plan that provides our customers with a level of service unmatched in the industry.
Now that's how you start a new year!
Our new auto-sorting system is second-to-none in the industry – anywhere in the world. It gives us the capacity to sort and track up to 3,000 work uniform garments an hour with pinpoint accuracy and automation that puts the human touch where it belongs – in thorough quality inspections at the beginning and end of the process. It sets the stage for us to continue to grow our market share over the next decade, with unmatched customer service.text