Roscoe Blog

The Right Work Uniform Provider – Right From the Start

The Right Work Uniform Provider Right From the Start

The right work uniform program is a critical part of your business, and when it’s managed properly, it isn’t something that you have to spend a lot of time thinking about. It does what it’s supposed to do – building brand identity, keeping your employees safe and reflecting the professionalism of the job you do – without a lot of fuss or bother.

The wrong work uniform program has a way of showing up everywhere, sowing delay, aggravation and, eventually, chaos into every process. If you’ve experienced missing uniforms or uniforms in poor repair, you already know what the wrong work uniform provider looks like. But what does the right provider look like? How do you know if you switch that things will be any different?

  text

Read More...


Roscoe CEO Tapped to Lead Industry Association

Roscoe CEO Tapped to Lead Industry Association

Roscoe CEO Jim Buik has long believed that quality control is built around discipline, collaboration and a shared commitment to continuous improvement and professionalism. Beyond his role as CEO, it’s an approach that Buik carries over into his role as an industry leader.

This month he steps in as 64th chairman of the TRSA, the national trade organization of the linen, uniform and facility services industry.

At Roscoe, we have deep ties to the TRSA, which has long helped to nurture industry leadership and collaboration.

  text

Read More...


Roscoe Customer Satisfaction Results at All-Time High

roscoe customer satisfaction results at all-time highr

At Roscoe, nothing makes us happier than hearing that our customers think we are doing a good job. But it's not something we take for granted. It's something we measure.

Because as nice as it is to hear about all the things we're doing right, you can't achieve continual improvement unless you know what you could be doing better.

That's the reason that year after year for the past 26 years, we've hired the professionals at Market Measurement Inc. to interview our customers to gauge satisfaction and identify potential opportunities for improvement.

And this year, we are proud to report that we made their job harder than ever: The majority of Roscoe customers surveyed could not think of a single area where we could improve.

  text

Read More...


97 Reasons to Celebrate

97 reasons to celebrate

At Roscoe, we're celebrating 97 years in business today and that is a lot to celebrate.

Nine plus decades have passed since two young entrepreneurs in 1921 recognized a booming city's need for someone to launder all of those work clothes. So we'll start there. Below are 97 reasons we are celebrating today.

2 Entrepreneurs

Our founders George C. Buik and John P. O'Connell, whose processes may have been dramatically different, but whose pioneering spirit still drives us today. Today, Buik's grandson Jim oversees a facility that employs state-of-the-art technology to deliver unparalleled efficiency, accuracy and customer service.

  text

Read More...


Customer Appreciation Days with All of the Toppings

Work Uniform Customer Appreciation Days | Roscoe Chicago

At Roscoe, we know who we have to thank for 96 years of success in the work uniform rental business. But sometimes just saying "thank you" isn't enough.

That's why, for more than 15 years, we've been setting aside a day every month or so to show our customer appreciation with more than just words. We find that it means more when you can deliver a thank you with four giant Damenzo's pizzas.

That was the feeling we got recently at a Customer Appreciation Day and pizza party we hosted for one of our clients whose employees have been wearing our uniforms ever since firing their national supplier about six years ago. The client, which manufacturers gears for many different industries, has a voluntary uniform policy, so we knew we were doing something right when the number of employees choosing to rent our uniforms doubled – and then tripled.

  text

Read More...



Recent Posts


Tags

clean show hand sanitizer automatic foam soap floor mat rental custom floor mats soil scanning 95th anniversary wastewater treatment food safety modernization act (FSMA) hazard analysis and critical control points (HACCP) logo apparel food processing FreshSeat toilet seat cleaners dust mops ISO 9001:2015 facilities management services 20-year-club chicago tribune pathogen elimination sorting system scraper mats leasing RFID shop towels net promoter score governor's sustainability award testimonials high visibility barcode midwest textile services association (MTSA) anti-static uniforms g&k activewear local and independent case study automatic paper towel dispensers wipers restroom cleaning supplies sludge filter feeding america ISO 9001:2008 laundryESP Innovation award Earth Day air sanitizer Sustainability shortages cintas restroom supplies executive uniform garments cleaning process work uniforms executive management institute (EMI) arrow uniform national fire protection association (NFPA) manufacturing unifirst super bristle mats National Safety Month family business logo mats restroom hygiene products roll towels nonylphenol ethoxylate (NPE) corporate apparel restroom mats success story community service A21 WalkForFreedom blackhawks soaker mats clean green certified customer satisfaction survey coat angels image mats fleece keynelink history kannegiesser invoicing flame resistant automatic hand sanitizers anti-fatigue mats blood drive textile rental services association (TRSA) teamwork UHF chips outerwear illinois patriot education fund (IPEF) ANSI work uniform rental branded merchandise wet mops OSHA continuous improvement shop towel rule SHARP certification microbial contamination facility tour hygienically clean flu prevention customer communication family picnic lawndale business renaissance association (LBRA) image apparel garden city business center linen laundry bags laundry services Independent Textile Rental Association (ITRA) succession planning microfiber toilet seat sanitizer Angel Tree

Archive