Roscoe Blog

Declaration of Independents

Jim Buik - Friday, August 05, 2016

Market Research Finds that Working with Local, Independently Owned Work Uniform Supplier Offers Many Advantages

Work Uniform Declaration of Independents

Don't take our word for it, take a look at what the market is saying. New market research shows how local and independently owned are the clear choice for your work uniform and textile rental needs.

The Survey

The graphs below illustrate these findings when Market Measurement, Inc., an independent market research firm, asked companies renting uniforms from local and national textile rental suppliers, who they felt would provide:

  • Fairer billing
  • Better product quality
  • Higher quality service personnel
  • Offer better value for the cost

Local, independently owned and operated textile rental companies won by a significant margin.

The research firm, in a follow-up study, also asked companies that rent uniforms and had recently switched their supplier to rate their experience after the change. The study found companies that switched to a local independent textile rental supplier from a national chain were more likely to say that their new supplier exceeded their expectations in the area of service.

Local Service = Satisfied Service

Fact: one of the best indicators of showing overall satisfaction is the likelihood of a contract renewal. 74% of customers using an independently-owned launderer today would "absolutely renew" their uniform contract in the next few months, compared to 52% currently using national chains.

LIKELIHOOD OF UNIFORM RENTAL CONTRACT RENEWAL

Work Uniform Declaration of Independents: Contract Renewals

Bigger is NOT Better

Fact: the study confirms local, independently owned textile rental companies exceed expectations and outperform national chains.

RATE UNIFORM RENTAL SUPPLIER EXCELLENT, VERY GOOD OR GOOD

(Use Local, Independently-Owned Supplier)

Work Uniform Declaration of Independents: Ratings

Local Independents Exceeded Expectations

Fact: companies that switched from a national chain to a local independent stated their service needs were met or exceeded.

UNIFORM RENTAL SWITCHERS RATE NEW LAUNDERER AS PERFORMING "BETTER THAN EXPECTED"

Work Uniform Declaration of Independents: Switching

The Message Is Clear

Leave managing your image to the professionals. Your local, independent textile rental company: The Roscoe Company, serving the entire Chicago metro area and Northern Illinois; Kenosha, Milwaukee and Southern Wisconsin; and Hammond, Gary and Northwest Indiana.

What are you waiting for? Sign the Declaration of Independents today by talking with us today.

Contact Roscoe for all of your work uniform and textile rental needs


Recent Posts


Tags

arrow uniform facilities management services leasing flu prevention microfiber garden city business center Sustainability 95th anniversary textile rental services association (TRSA) Angel Tree hazard analysis and critical control points (HACCP) linen laundry bags barcode g&k work uniforms ISO 9001:2008 super bristle mats ANSI executive management institute (EMI) shop towel rule restroom mats unifirst wet mops testimonials case study success story chicago tribune continuous improvement air sanitizer A21 WalkForFreedom 20-year-club microbial contamination national fire protection association (NFPA) hygienically clean automatic hand sanitizers roll towels sorting system automatic paper towel dispensers laundryESP Innovation award restroom cleaning supplies dust mops succession planning local and independent feeding america Earth Day fleece family business soaker mats clean show high visibility lawndale business renaissance association (LBRA) work uniform rental scraper mats branded merchandise blood drive flame resistant family picnic restroom hygiene products governor's sustainability award kannegiesser history manufacturing laundry services shortages logo apparel OSHA clean green certified logo mats restroom supplies image mats custom floor mats cleaning process community service floor mat rental hand sanitizer nonylphenol ethoxylate (NPE) Independent Textile Rental Association (ITRA) coat angels SHARP certification UHF chips midwest textile services association (MTSA) wastewater treatment food safety modernization act (FSMA) teamwork food processing shop towels FreshSeat RFID anti-static uniforms cintas image apparel pathogen elimination outerwear soil scanning blackhawks illinois patriot education fund (IPEF) ISO 9001:2015 facility tour toilet seat cleaners automatic foam soap National Safety Month anti-fatigue mats toilet seat sanitizer activewear sludge filter net promoter score keynelink customer satisfaction survey customer communication executive uniform garments wipers

Archive