Roscoe Blog

Declaration of Independents

Jim Buik - Friday, August 05, 2016

Market Research Finds that Working with Local, Independently Owned Work Uniform Supplier Offers Many Advantages

Work Uniform Declaration of Independents

Don't take our word for it, take a look at what the market is saying. New market research shows how local and independently owned are the clear choice for your work uniform and textile rental needs.

The Survey

The graphs below illustrate these findings when Market Measurement, Inc., an independent market research firm, asked companies renting uniforms from local and national textile rental suppliers, who they felt would provide:

  • Fairer billing
  • Better product quality
  • Higher quality service personnel
  • Offer better value for the cost

Local, independently owned and operated textile rental companies won by a significant margin.

The research firm, in a follow-up study, also asked companies that rent uniforms and had recently switched their supplier to rate their experience after the change. The study found companies that switched to a local independent textile rental supplier from a national chain were more likely to say that their new supplier exceeded their expectations in the area of service.

Local Service = Satisfied Service

Fact: one of the best indicators of showing overall satisfaction is the likelihood of a contract renewal. 74% of customers using an independently-owned launderer today would "absolutely renew" their uniform contract in the next few months, compared to 52% currently using national chains.

LIKELIHOOD OF UNIFORM RENTAL CONTRACT RENEWAL

Work Uniform Declaration of Independents: Contract Renewals

Bigger is NOT Better

Fact: the study confirms local, independently owned textile rental companies exceed expectations and outperform national chains.

RATE UNIFORM RENTAL SUPPLIER EXCELLENT, VERY GOOD OR GOOD

(Use Local, Independently-Owned Supplier)

Work Uniform Declaration of Independents: Ratings

Local Independents Exceeded Expectations

Fact: companies that switched from a national chain to a local independent stated their service needs were met or exceeded.

UNIFORM RENTAL SWITCHERS RATE NEW LAUNDERER AS PERFORMING "BETTER THAN EXPECTED"

Work Uniform Declaration of Independents: Switching

The Message Is Clear

Leave managing your image to the professionals. Your local, independent textile rental company: The Roscoe Company, serving the entire Chicago metro area and Northern Illinois; Kenosha, Milwaukee and Southern Wisconsin; and Hammond, Gary and Northwest Indiana.

What are you waiting for? Sign the Declaration of Independents today by talking with us today.

Contact us to learn more about our work uniform rental services


Recent Posts


Tags

soaker mats toilet seat sanitizer restroom supplies work uniforms Sustainability flame resistant work uniform rental wastewater treatment blackhawks community service executive uniform garments shop towel rule laundryESP Innovation award illinois patriot education fund (IPEF) shop towels executive management institute (EMI) corporate apparel super bristle mats toilet seat cleaners garden city business center local and independent hazard analysis and critical control points (HACCP) barcode UHF chips restroom hygiene products customer communication hand sanitizer national fire protection association (NFPA) teamwork food processing continuous improvement food safety modernization act (FSMA) sorting system 20-year-club custom floor mats wipers National Safety Month dust mops case study Earth Day arrow uniform succession planning blood drive sludge filter unifirst restroom cleaning supplies ISO 9001:2015 nonylphenol ethoxylate (NPE) testimonials automatic foam soap air sanitizer anti-static uniforms facility tour A21 WalkForFreedom invoicing textile rental services association (TRSA) g&k soil scanning automatic hand sanitizers net promoter score logo apparel OSHA midwest textile services association (MTSA) ISO 9001:2008 automatic paper towel dispensers microfiber history wet mops manufacturing scraper mats kannegiesser floor mat rental microbial contamination outerwear logo mats linen laundry bags cintas pathogen elimination anti-fatigue mats restroom mats flu prevention lawndale business renaissance association (LBRA) coat angels branded merchandise facilities management services FreshSeat governor's sustainability award Independent Textile Rental Association (ITRA) clean green certified cleaning process hygienically clean success story Angel Tree 95th anniversary fleece image mats leasing family picnic ANSI feeding america keynelink family business activewear roll towels RFID customer satisfaction survey high visibility shortages chicago tribune SHARP certification laundry services clean show image apparel

Archive