Roscoe Blog

Declaration of Independents

Jim Buik - Friday, August 05, 2016

Market Research Finds that Working with Local, Independently Owned Work Uniform Supplier Offers Many Advantages

Work Uniform Declaration of Independents

Don't take our word for it, take a look at what the market is saying. New market research shows how local and independently owned are the clear choice for your work uniform and textile rental needs.

The Survey

The graphs below illustrate these findings when Market Measurement, Inc., an independent market research firm, asked companies renting uniforms from local and national textile rental suppliers, who they felt would provide:

  • Fairer billing
  • Better product quality
  • Higher quality service personnel
  • Offer better value for the cost

Local, independently owned and operated textile rental companies won by a significant margin.

The research firm, in a follow-up study, also asked companies that rent uniforms and had recently switched their supplier to rate their experience after the change. The study found companies that switched to a local independent textile rental supplier from a national chain were more likely to say that their new supplier exceeded their expectations in the area of service.

Local Service = Satisfied Service

Fact: one of the best indicators of showing overall satisfaction is the likelihood of a contract renewal. 74% of customers using an independently-owned launderer today would "absolutely renew" their uniform contract in the next few months, compared to 52% currently using national chains.


Work Uniform Declaration of Independents: Contract Renewals

Bigger is NOT Better

Fact: the study confirms local, independently owned textile rental companies exceed expectations and outperform national chains.


(Use Local, Independently-Owned Supplier)

Work Uniform Declaration of Independents: Ratings

Local Independents Exceeded Expectations

Fact: companies that switched from a national chain to a local independent stated their service needs were met or exceeded.


Work Uniform Declaration of Independents: Switching

The Message Is Clear

Leave managing your image to the professionals. Your local, independent textile rental company: The Roscoe Company, serving the entire Chicago metro area and Northern Illinois; Kenosha, Milwaukee and Southern Wisconsin; and Hammond, Gary and Northwest Indiana.

What are you waiting for? Sign the Declaration of Independents today by talking with us today.

Contact us to learn more about our work uniform rental services

Recent Posts


feeding america facility tour garden city business center logo mats community service soil scanning restroom hygiene products lawndale business renaissance association (LBRA) invoicing scraper mats cleaning process blood drive nonylphenol ethoxylate (NPE) leasing hand sanitizer chicago tribune dust mops shop towel rule midwest textile services association (MTSA) custom floor mats manufacturing flu prevention high visibility image apparel ISO 9001:2015 20-year-club linen laundry bags logo apparel restroom cleaning supplies testimonials governor's sustainability award sludge filter blackhawks keynelink hygienically clean anti-fatigue mats work uniform rental clean show roll towels anti-static uniforms history soaker mats case study toilet seat cleaners coat angels textile rental services association (TRSA) floor mat rental fleece work uniforms Sustainability FreshSeat activewear image mats laundry services food processing executive uniform garments wastewater treatment shortages corporate apparel arrow uniform branded merchandise National Safety Month local and independent cintas wipers 95th anniversary restroom mats microfiber automatic paper towel dispensers RFID clean green certified customer satisfaction survey OSHA automatic hand sanitizers family picnic family business UHF chips facilities management services SHARP certification super bristle mats succession planning ANSI shop towels continuous improvement restroom supplies laundryESP Innovation award ISO 9001:2008 national fire protection association (NFPA) illinois patriot education fund (IPEF) kannegiesser unifirst hazard analysis and critical control points (HACCP) toilet seat sanitizer executive management institute (EMI) customer communication flame resistant air sanitizer Angel Tree microbial contamination barcode wet mops g&k A21 WalkForFreedom 98th anniversary food safety modernization act (FSMA) teamwork net promoter score Earth Day outerwear Independent Textile Rental Association (ITRA) automatic foam soap pathogen elimination sorting system success story