Roscoe Blog

Customer Appreciation Days with All of the Toppings

Mark Stedman - Friday, October 27, 2017

Work Uniform Customer Appreciation Days | Roscoe Chicago

At Roscoe, we know who we have to thank for 96 years of success in the work uniform rental business. But sometimes just saying "thank you" isn't enough.

That's why, for more than 15 years, we've been setting aside a day every month or so to show our customer appreciation with more than just words. We find that it means more when you can deliver a thank you with four giant Damenzo's pizzas.

That was the feeling we got recently at a Customer Appreciation Day and pizza party we hosted for one of our clients whose employees have been wearing our uniforms ever since firing their national supplier about six years ago. The client, which manufacturers gears for many different industries, has a voluntary uniform policy, so we knew we were doing something right when the number of employees choosing to rent our uniforms doubled – and then tripled.

Our Clients Don't Have to Think About Work Uniforms

We wanted to say thank you, and in Roscoe tradition, that often includes food. Sometimes it's pizza. Sometimes it's doughnuts. Sometimes we pull up with a propane grill on a trailer and host a cookout. We even have our own popcorn popper.

Our Customer Appreciation Days also provide us with an opportunity to get on-the-ground feedback from the people who wear our uniforms every day. We conduct a short survey and make inquiries about any issues that require follow-up. We want to know what we're doing right and what we could be doing better. We know how important it is to get the details right – and to make sure that each customer gets the service they need so that they can get to work every day without having to think about work uniforms.

We work hard to get things right. If that means extra pepperoni, we're on it.

If you don't feel appreciated by your uniform supplier, maybe you've got the wrong supplier.

Contact us to learn more about work uniform rentals, custom mats, restroom supplies, and more


Recent Posts


Tags

case study food safety modernization act (FSMA) Independent Textile Rental Association (ITRA) customer communication history lawndale business renaissance association (LBRA) fleece invoicing anti-static uniforms 95th anniversary FreshSeat facilities management services A21 WalkForFreedom microfiber barcode super bristle mats dust mops SHARP certification flu prevention automatic hand sanitizers blood drive Angel Tree soil scanning image apparel coat angels 20-year-club kannegiesser testimonials RFID family picnic corporate apparel automatic foam soap clean show OSHA logo mats facility tour restroom mats flame resistant logo apparel restroom supplies manufacturing restroom cleaning supplies nonylphenol ethoxylate (NPE) automatic paper towel dispensers sorting system cleaning process ISO 9001:2015 chicago tribune air sanitizer pathogen elimination hygienically clean garden city business center leasing governor's sustainability award Earth Day shop towel rule food processing sludge filter local and independent UHF chips floor mat rental anti-fatigue mats executive management institute (EMI) feeding america image mats toilet seat sanitizer national fire protection association (NFPA) branded merchandise shortages midwest textile services association (MTSA) roll towels wet mops teamwork keynelink laundryESP Innovation award scraper mats hazard analysis and critical control points (HACCP) wastewater treatment continuous improvement toilet seat cleaners illinois patriot education fund (IPEF) laundry services custom floor mats activewear community service g&k blackhawks restroom hygiene products success story outerwear customer satisfaction survey Sustainability hand sanitizer ANSI shop towels unifirst high visibility cintas succession planning arrow uniform clean green certified textile rental services association (TRSA) microbial contamination ISO 9001:2008 wipers work uniform rental National Safety Month net promoter score soaker mats executive uniform garments work uniforms linen laundry bags family business

Archive