Roscoe Blog

Customer Appreciation Days with All of the Toppings

Mark Stedman - Friday, October 27, 2017

Work Uniform Customer Appreciation Days | Roscoe Chicago

At Roscoe, we know who we have to thank for 96 years of success in the work uniform rental business. But sometimes just saying "thank you" isn't enough.

That's why, for more than 15 years, we've been setting aside a day every month or so to show our customer appreciation with more than just words. We find that it means more when you can deliver a thank you with four giant Damenzo's pizzas.

That was the feeling we got recently at a Customer Appreciation Day and pizza party we hosted for one of our clients whose employees have been wearing our uniforms ever since firing their national supplier about six years ago. The client, which manufacturers gears for many different industries, has a voluntary uniform policy, so we knew we were doing something right when the number of employees choosing to rent our uniforms doubled – and then tripled.

Our Clients Don't Have to Think About Work Uniforms

We wanted to say thank you, and in Roscoe tradition, that often includes food. Sometimes it's pizza. Sometimes it's doughnuts. Sometimes we pull up with a propane grill on a trailer and host a cookout. We even have our own popcorn popper.

Our Customer Appreciation Days also provide us with an opportunity to get on-the-ground feedback from the people who wear our uniforms every day. We conduct a short survey and make inquiries about any issues that require follow-up. We want to know what we're doing right and what we could be doing better. We know how important it is to get the details right – and to make sure that each customer gets the service they need so that they can get to work every day without having to think about work uniforms.

We work hard to get things right. If that means extra pepperoni, we're on it.

If you don't feel appreciated by your uniform supplier, maybe you've got the wrong supplier.

Contact us to learn more about work uniform rentals, custom mats, restroom supplies, and more

Recent Posts


nonylphenol ethoxylate (NPE) activewear shop towels SHARP certification clean green certified work uniform rental kannegiesser outerwear history UHF chips corporate apparel branded merchandise case study shop towel rule cintas teamwork flu prevention restroom hygiene products dust mops anti-fatigue mats facilities management services FreshSeat RFID success story wastewater treatment executive uniform garments laundry services ISO 9001:2008 super bristle mats arrow uniform restroom supplies sorting system ANSI clean show chicago tribune unifirst family business image mats custom floor mats feeding america restroom mats testimonials work uniforms lawndale business renaissance association (LBRA) continuous improvement fleece shortages manufacturing flame resistant local and independent wet mops pathogen elimination customer communication air sanitizer microbial contamination high visibility hazard analysis and critical control points (HACCP) coat angels 95th anniversary national fire protection association (NFPA) 20-year-club OSHA logo mats barcode A21 WalkForFreedom automatic foam soap governor's sustainability award image apparel food processing facility tour Sustainability roll towels wipers invoicing textile rental services association (TRSA) logo apparel toilet seat sanitizer blood drive g&k succession planning ISO 9001:2015 cleaning process family picnic blackhawks soil scanning automatic hand sanitizers garden city business center microfiber National Safety Month anti-static uniforms restroom cleaning supplies Independent Textile Rental Association (ITRA) Earth Day hygienically clean customer satisfaction survey laundryESP Innovation award soaker mats floor mat rental executive management institute (EMI) Angel Tree automatic paper towel dispensers linen laundry bags toilet seat cleaners scraper mats sludge filter food safety modernization act (FSMA) community service leasing hand sanitizer net promoter score midwest textile services association (MTSA) keynelink illinois patriot education fund (IPEF)