Roscoe Blog

Come Tour the Chicago Uniform Company’s Facility

Jim Buik - Friday, August 01, 2014

We've talked a lot about our people, systems, processes and equipment at Roscoe, but we would like to show you that we do what we say. Therefore, we are extending an invitation to everyone who would be interested in getting a behind-the-scenes experience of an industrial launderer.

Many of our current customers found a tour of the Roscoe Company extremely beneficial. The Village of Calumet Park said, "This was such a good thing to do... I had no idea all of this went on behind these walls. You guys have really got your act together."

When you come in for a tour of the uniform rental company you meet our wonderful team we are always going on about. We have a solid group of 65 dedicated people that provide exceptional service, but more specifically a team of three that is personalized for each customer. As a customer of the Chicago uniform company you will have access to a Route Service Representative, a Customer Service Representative and District Service Manager whom are qualified to help you make the most of a rental program. "I really enjoyed seeing the technology side of your business and how it might be applicable to our business. Your team members seem happy and focused in performing their jobs," was Home Run Inn's reaction after coming in for a tour.

A prospective customer that was won over added that, "Everyone seems so personable here. I believe that if we did have any service issues, your company would be extremely responsive. We didn’t get the same feeling when visiting your competitor's facilities." When touring the mat rental company's facility you will see the technology side of our business as well, including our CRM (Customer Relationship Management), sophisticated tracking systems, and our state-of-the-art finishing system. In 2009, we consolidated our two plants and revamped it with the latest equipment and machinery to not only improve efficiency, but provide quality products. When Underwriters Laboratories visited they said, "It's really interesting how you've combined the new and the old by housing your cutting edge technology in a 100 year old building." We think so too.

Furthermore, we have helped other companies achieve processes that work so well at our facility. For example, ISO certification, HACCP compliance, SQF certification, and a CRM system. These are all procedures and systems we use that deal with procedural documentation, training, food safety, and responsiveness. 1700 W. 56th St. Condo Association exclaimed, "It's amazing how differently your company does things versus our current supplier. To physically see you doing what you say you do gives me reassurance I’m making the right decision."

Come in for a tour of the Chicago mat company and see the pride and vested interest our team members have in our company and customers, as well as the procedures, systems and technology used at our facility. Set up a tour today by contacting a representative. We look forward to meeting you!

Contact us to learn more about Roscoe: The Chicago Work Uniform Company

Recent Posts


local and independent manufacturing food processing custom floor mats shop towel rule roll towels dust mops history microfiber wet mops anti-fatigue mats linen laundry bags air sanitizer leasing clean show work uniforms shop towels outerwear work uniform rental image apparel success story flame resistant 95th anniversary toilet seat cleaners automatic paper towel dispensers kannegiesser 20-year-club restroom mats succession planning scraper mats hygienically clean sorting system Angel Tree logo apparel UHF chips ISO 9001:2015 coat angels nonylphenol ethoxylate (NPE) executive uniform garments case study Earth Day Sustainability barcode illinois patriot education fund (IPEF) A21 WalkForFreedom super bristle mats activewear OSHA high visibility RFID cintas g&k hand sanitizer anti-static uniforms unifirst laundry services wipers customer satisfaction survey floor mat rental cleaning process pathogen elimination blackhawks family picnic restroom supplies governor's sustainability award soaker mats shortages logo mats clean green certified wastewater treatment midwest textile services association (MTSA) sludge filter chicago tribune automatic hand sanitizers garden city business center soil scanning laundryESP Innovation award hazard analysis and critical control points (HACCP) FreshSeat testimonials ANSI community service Independent Textile Rental Association (ITRA) restroom hygiene products facilities management services continuous improvement national fire protection association (NFPA) food safety modernization act (FSMA) National Safety Month SHARP certification toilet seat sanitizer feeding america facility tour net promoter score textile rental services association (TRSA) microbial contamination restroom cleaning supplies flu prevention lawndale business renaissance association (LBRA) blood drive family business ISO 9001:2008 automatic foam soap customer communication fleece branded merchandise keynelink executive management institute (EMI) teamwork image mats arrow uniform