Roscoe Blog

The Roscoe Continuous Improvement Process

Work Uniform Rental: Continuous Improvement | Roscoe Chicago 

Roscoe believes in continuous improvement, especially when it comes to work uniform, custom floor mat and other product quality and service that impact our customers' satisfaction.

Although independent surveys find us to be among the highest in customer satisfaction in the industry, we have breakdowns in communication or processes that result in an un-satisfactory result. So we have systems in place to review areas of dissatisfaction and modify procedures or conduct training to resolve issues and improve service.

Just what are those systems? We're glad you asked!

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Top 10 Reasons to Use a Work Uniform Rental Program

Work Uniform Rental Program: Top 10 Reasons | Roscoe Chicago

A work uniform rental program makes sense for a lot of reasons. Based on our 95 years of experience, here are the Top 10:

1. No Upfront Investment

With a work uniform rental program, we purchase uniforms needed to service our customers and as garments need replaced, we also make that investment. When establishing a rental program with a new customer, we also absorb the cost to embellish uniforms with emblems – both employee's name and company logo.

2. Uniforms are Cleaned & Well Maintained

Every week, your Route Service Representative will pick up soiled uniforms for cleaning, repair and replacement. They will also deliver clean uniforms that we picked up soiled the previous week. We use wash formulas that are specific to the garments laundered and the types of soil they contain to make sure they are delivered back to our customers clean and pristine.

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