Roscoe PRIDE Survey

Please rate your overall satisfaction of Roscoe for each of the following on a 5-point scale, from very dissatisfied to completely satisfied. If you are dissatisfied, please explain in the comments boxes.

* Required
Frequency of contacting you to ensure satisfaction with service
Identifying and preventing potential problems before they occur
Informing you of repairs that were discovered & corrected at Roscoe
Informing you of replacement garments delivered without charge


Responding quickly when you have a problem or concern
Responding appropriately when you have a question or concern
Responding quickly to your repair requests


Cleanliness
Finding and fixing repairs
Overall condition of your rental products
Replacing garments in a manner consistent with your expecations


Delivery completeness: delivering the same number of uniforms as turned in
Delivering the correct amount of other purchased or rental products


Clarity of billing & invoices
Accuracy of billing & invoices










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