Work Uniform Blog

The Uniform is Out of the Bag: Customers Love Our Garment Repair Program

We scrutinize every uniform that comes through our doors to ensure that any necessary repairs are made promptly. But we also make it easy for our clients to route garments to repair with our convenient yellow bag program.

Customer satisfaction results are built on knowing what your customers want and need. That’s true in any business.

In the work uniform industry, however, it’s no secret that customers expect more than just high-quality work uniforms delivered on time; they want their uniforms kept in great condition, too. After all, what is the point of going to the trouble of outfitting your …

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Need for High-Quality Work Uniform Service Drives Demand to Roscoe

In an industry that has seen increasing consolidation as large national chains absorb their smaller, independent competitors, Roscoe is not only holding its ground as Chicago’s last independent industrial supplier – we’re thriving.

This year, our sales growth has continued to outpace expectations.

How are we doing it? Without taking anything away from our incredible sales team, there’s no question that some of the big national uniform suppliers are doing some of our marketing for us. Many of our new customers are fleeing their previous providers as much as they are turning to us. Chronic problems with uniform shortages and …

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A Day at the Beach and Suddenly the Barcode is Everywhere

Norman Joseph Woodland is said to have sketched out the idea for the first barcode in sand, while sitting on a Florida beach in 1949, sparking a transformation of the way entire industries track their products, their processes and their inventory.

It just goes to show you that the concept of “a day at the beach” is lost on some people.

Still, thanks to Woodland, his co-inventor Bernard Silver, and a forward-thinking supermarket executive who drove the evolution of Woodland’s idea into the pattern of stripes found on everything from hospital patients’ i.d. bracelets to airline boarding passes, people …

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A Century of Pride Shows in Our Work Uniform Service

Motivated Successful Business Team Giving High Five, Happy Young

When you read about companies on one of those “Best Places to Work” lists, you begin to see a common theme: employees who are engaged and passionate about their work. A culture that leaves employees feeling valued is a culture that instills not only a sense of purpose, but also a sense of pride in their work.

A Uniform Company Built on the Pride of a Job Done Well

“Take Pride” is the Roscoe motto, as well as the backbone of Roscoe’s company culture, going back four generations, to when CEO Jim Buik’s grandfather, a Scottish immigrant, founded the company …

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Take Our Virtual Tour & See How We Keep Raising the Bar for Work Uniform Service

Take Our Virtual Tour & See How We Keep Raising the Bar for Work Uniform Service

At Roscoe, we don’t throw around terms like “perfect bundles” and “state-of-the-art” lightly.

We’ve been perfecting our processes for decades, honing old-fashioned standards for customer service while staying at the forefront of a technological revolution that has provided us with unmatched speed, accuracy and efficiency.

We didn’t do it alone. Along the way, we’ve engaged the toughest safety, quality, and productivity consultants we could find to scrutinize our processes, hold us accountable, and set the bar higher for continuous improvement. We’ve earned our reputation for safety, for environmental responsibility, for hygiene standards and for customer service the only …

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