Author Archives for Mark Stedman

An Extra Proud Roscoe Celebrates a 99th Anniversary and One of the Hardest Working Teams in Chicago

September 4, 2020 6:28 pm Published by Leave your thoughts

This year marks Roscoe’s 99th year in business: an achievement only possible thanks to our team members whose dedication and loyalty have paved the way for Roscoe’s success.

No business anniversary is possible without the support of a great team, but to be approaching a 100th anniversary, you have to have a team that really goes above and beyond. That’s why our 99th anniversary celebration on Aug. 13 doubled as Employee Appreciation Day.

Over a catered lunch and our traditional More cupcakes, Roscoe’s team members joined CEO Jim Buik in reminiscing through the company’s history and reflecting …

New Rental Garments Expand Options for Women with Style and Comfort

August 27, 2020 9:56 pm Published by Leave your thoughts

Women are nearly half of the U.S. workforce, yet the industrial laundry industry largely caters to a male crowd. Many women face limited – or nonexistent – options for work uniforms, creating another barrier for women entering (historically) male-dominated fields.

Roscoe cares deeply about workforce equality – and comfort – so we recently reevaluated our rental product offerings to ensure more options and styles designed for women.

These new rental products combine comfort, style and quality, with features that work as hard as your employees do.

Garments Designed for Hard-Working Women

We now offer three different styles of polo shirts …

Roscoe Celebrates 99 Years in Business

August 13, 2020 10:40 am Published by Leave your thoughts

New Blog Series to Commemorate 100th Anniversary

As Roscoe celebrates 99 years in business today, we’re looking forward to a spectacular celebration next year when we reach a milestone that really has us thinking big. At the same time, it’s impossible not to spend a little time looking back…

A lot has happened in 100 years, and any family-owned business in its fourth generation has stories to tell, with family and business achievements and struggles taking place in the context of the bigger history and cultural shifts that serve as more than just a backdrop.

The story of Roscoe …

Record Level of Roscoe Customers Say They Would Recommend Us to a Colleague

August 11, 2020 1:16 pm Published by Leave your thoughts

In a year in which we briefly considered not conducting our annual customer satisfaction survey at all, Roscoe customers told us in record numbers that they are not only happy, but likely to recommend us to a friend or colleague as well.

These results from our 2020 Customer Satisfaction Analysis are enormously gratifying, especially at a time when our customers are facing unprecedented challenges created by the global COVID-19 pandemic. Our decision to move forward with this annual exercise was based on the strong feeling of our team leaders that it was even more important to hear from our customers …

The Early Bird Gets the Job Done Right

August 7, 2020 3:24 pm Published by Leave your thoughts

When it’s your job to help a lot of other people get ready for their jobs, your work day begins at a time that could easily be mistaken for night.

That’s true for a lot of us at Roscoe, but especially for the team members who work on the wash floor. So when Sergio Peña was assigned to the wash floor as his part of a recent internal audit, setting his alarm clock to wake at 1:15 a.m. was a bit of an effort, even for the early-rising District Service Manager.

Peña ordinarily arrives at 5 a.m. to oversee …