Work Uniform Blog

Roscoe Team Heads to New Orleans to Explore Industry Advances

We are excited to be heading to the Big Easy this week for the Clean Show at the Morial Convention Center.  Billed as “the main event for the laundering, dry cleaning and textile services industry,” Clean 2019 provides an opportunity to learn about the latest products and trends in our industry.

At Roscoe, we’re committed to keeping up with state-of-the-art practices in all aspects of our business, with a particular focus on customer service, environmental responsibility and continuous improvement.

The event, which runs June 19-23, will include opportunities for us to learn about advances in processes for using less water, …

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Record-Breaking Customer Service and a Commitment to Do Even More

Roscoe’s business model is built around providing the highest quality of customer service – we take pride in growing our business through satisfied customers. We spend a lot of time thinking about ways we can improve and setting goals for continuous improvement. But what really matters is, what do our customers think?

We really want to know. It’s always nice to hear what we’re doing right – those things that drive our customer satisfaction numbers up. But we also want to know where our customers think we could do better so we can continue to identify opportunities for improvement.…

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