Roscoe Blog

Work Uniform Case Study: Steel Fabricator

Mark Stedman - Tuesday, January 31, 2017

Work Uniform Case Study: Steel Fabricator

In 2016, our president Jim Buik met the owner of a steel fabricator at a Family Business Council event and discussed the merits of using a work uniform rental service instead of employees wearing and being responsible for the cleanliness of their own work garments. The steel fabricator wanted their workforce to have a more uniform look.

We started providing work uniform rentals to their employees shortly thereafter, which was the first time they'd ever used a work uniform service. This version of our rental service is a company/employee shared program, where the company picks up a portion of uniform program costs and so do the employees. Read on to learn more about their experience with Roscoe.

About the Steel Fabricator

Our steel fabricator client has been in business for over 70 years in a south Chicago suburb. They work with carbon, steel, alloys, stainless steel, aluminum, and every variation therein. They are a preferred choice by electric companies, steel mills and power plants because they can handle fabrications or weldments up to 40,000 lbs. When it was time to standardize on a work uniform rental program, they hired Roscoe.

Yellow Bag Program

One aspect of our work uniform service that this steel fabricator really likes is our Yellow Bag Program that we use to handle repairs. Employees wearing uniforms place garments that need attention in a yellow bag and ties the bag in a knot. We ask them to write what needs addressed on the bag but, even if they don't, we give the garment a thorough inspection. "The turnaround time was awesome," said one uniform wearer.

Spanish, Lockers & Uniform Customization

Another thing the steel fabricator really likes about our offerings is that all of our communication pieces are bilingual, in Spanish and English, which is very important to them since 60% of their staff is Hispanic. They also like that we supply secure lockers for each individual wearer. Lastly, we presenting multiple company emblem concepts to the company until landing on the one they feel best represents the image they want to convey when worn on a uniform with employee's name emblem.

Overall Service

Overall, "service has been great," according to our account contact. He added "Our wearers love the uniforms and Rico [the route service rep] has been doing a great job."

Contact us to learn more about work uniform sales, rentals and laundry service for your organization

Recent Posts


case study ISO 9001:2015 restroom mats wet mops success story customer satisfaction survey laundryESP Innovation award teamwork OSHA g&k midwest textile services association (MTSA) work uniforms Independent Textile Rental Association (ITRA) ISO 9001:2008 custom floor mats corporate apparel wipers invoicing facilities management services logo mats anti-static uniforms floor mat rental SHARP certification restroom cleaning supplies testimonials cleaning process illinois patriot education fund (IPEF) executive management institute (EMI) nonylphenol ethoxylate (NPE) arrow uniform scraper mats hygienically clean work uniform rental national fire protection association (NFPA) sludge filter soaker mats history roll towels super bristle mats blood drive National Safety Month air sanitizer outerwear automatic hand sanitizers automatic foam soap food safety modernization act (FSMA) succession planning shop towels Sustainability image apparel flu prevention anti-fatigue mats image mats laundry services microbial contamination facility tour 20-year-club clean green certified kannegiesser fleece high visibility unifirst dust mops linen laundry bags governor's sustainability award A21 WalkForFreedom FreshSeat customer communication ANSI coat angels community service shortages textile rental services association (TRSA) sorting system hazard analysis and critical control points (HACCP) Earth Day cintas toilet seat sanitizer feeding america local and independent shop towel rule activewear RFID garden city business center manufacturing family picnic soil scanning hand sanitizer automatic paper towel dispensers blackhawks restroom supplies clean show wastewater treatment keynelink UHF chips toilet seat cleaners leasing chicago tribune family business logo apparel executive uniform garments branded merchandise Angel Tree continuous improvement food processing net promoter score barcode microfiber pathogen elimination 98th anniversary restroom hygiene products 95th anniversary flame resistant lawndale business renaissance association (LBRA)