Friday, July 27, 2018
If you're looking for an alternative to the big national uniform providers, you probably have a pretty good idea of what you don't want in a work uniform provider.
Missing uniforms, chronic billing issues and spotty customer service practices drive customers away from their national providers on a regular basis.
But it's one thing to know you're getting unacceptable service and another to figure out how to make sure it doesn't happen again. How do you know your next provider won't leave you pulling your hair out over the same sloppy practices?text
Monday, April 09, 2018
At Roscoe, we've worked hard to earn our reputation for providing high quality work uniform rentals and unmatched customer service.
But behind the scenes, we work just as hard to be a good neighbor to our community, a responsible steward of the environment and a leader to the industry.
There's more to running a business than the bottom line. Especially when the business is one your family founded three generations back. We are building something we can be proud to leave to the next generation, and a place where our employees will be proud to work, now – and a decade from now. We want to be an asset to our community – the community where we go to work, where our customers reside and the same community that our team members call home.
We know that's not something that can be accomplished just by talking about it, so here's what we've been up to recently.text
Thursday, March 22, 2018
At Roscoe, our state-of-the-art sorting system is an impressive piece of engineering. It automates the tracking of 3,000 garments an hour, sending, shirts, pants, jackets, and coats gliding along a system of overhead rails that can divert some items for repairs, while the rest speed along to be sorted by route, by customer and finally, by individual wearer.
The new system keeps garments perfectly spaced, preventing creases and wrinkles. It uses ultrahigh frequency (UHF) tags, which provide us – and our customers – same-day confirmation of every garment picked up for cleaning. Each garment is tracked from the day it is picked up to the day it is delivered, so we always know where your uniforms are.
Faster processing makes time for additional quality control, delivering garments ready for inspection one day sooner than under the previous sorting system. Here's how it works.text
Monday, March 05, 2018
If you're regularly dealing with invoicing issues, you likely don't have the right work uniform provider.
If you haven't had any recent issues, have you been keeping a close eye on your invoices?
Especially with the recent acquisitions of G&K and Arrow, we've heard a wide variety of complaints related to invoices, not to mention eroded service levels as key people start to leave their new corporate masters.
It's our belief that the right work uniform rental service provides more than high-quality work uniforms: they avoid shady invoicing practices and allow you to focus on your business instead of work uniform and floor mat business.
Here's what to watch out for, and what to do about it.text
Tuesday, February 13, 2018
Two independent work uniform rental providers serving the Chicagoland area were acquired last year by billion dollar, publicly held companies. Have you lost your driver, experienced any service interruptions and found questionable billing?
If so, now is a great time to consider switching to The Roscoe Company before your agreement auto-renews for another five years!
For almost 100 years, Roscoe provides work uniform excellence. We help ensure that your employees look great in front of customers, work safely and are productive. Of the many reasons to use our work uniform rental service, here are the top 5:text