Friday, July 19, 2019
The summer is a great time to get out into the fresh air and play some golf. This month you can help support a good cause at the same time by joining us on July 25 at the 18th Annual "In Search of a Cure" Golf Event sponsored by Teamsters Local 731 and Joint Council 25.
The event, which has raised more than $6.2 million over the past 17 years, helps fund a variety of programs for children with autism spectrum disorders. Last year, the event brought in $635,000.
The event has grown so much over the years that it has expanded to four courses: two at the Silver Lake Country Club in Orland Park, one at Ruffled Feathers Golf Club in Lemont and a fourth at Old Oak Country Club in Homer Glen, according to Roberta Lester, Teamsters Local 731 office manager and bookkeeper, who organizes the event each year.text
Monday, March 25, 2019
One bitter cold day earlier this year, wind chill temperatures dropped to 50 below in Chicago. Rather than send the route service representatives out on their own to deliver work uniforms and supplies, Roscoe CEO Jim Buik and other senior managers jumped on the trucks in the early morning hours to help speed the deliveries and get everyone out of the cold a little sooner.
It was so cold in the trucks that some workers put hand warmers in their boots.
It was no ordinary winter day, even for Chicago, but it was an illustration of the kind of teamwork practiced at Roscoe all year round. Teamwork is part of the culture, which is just one of the reasons why the average tenure of a Roscoe route service representative is over 13 years, while the industry average among national providers is about 18 months.text
Monday, March 18, 2019
Employees may be a little groggy and perhaps even late to work in the first few days after the clock moves forward for daylight saving time.
It's only an hour, but it makes a difference. In fact, heart attacks and strokes tend to occur in greater frequency around the time shift, according to research cited in a New York Times story about efforts by some legislators to exempt their states from the practice. At least 31 states have taken up proposals related to daylight savings, while two states, Hawaii and Arizona, already leave the clocks alone, staying on standard time all year.
As a political issue, it's not the stuff of great drama. But nobody in business would doubt the seriousness of any debate arising around the loss or gain of an hour. An hour is no small thing.text
Friday, November 09, 2018
Roscoe CEO Jim Buik has long believed that quality control is built around discipline, collaboration and a shared commitment to continuous improvement and professionalism. Beyond his role as CEO, it’s an approach that Buik carries over into his role as an industry leader.
This month he steps in as 64th chairman of the TRSA, the national trade organization of the linen, uniform and facility services industry.
At Roscoe, we have deep ties to the TRSA, which has long helped to nurture industry leadership and collaboration.text
Monday, August 20, 2018
At Roscoe, nothing makes us happier than hearing that our customers think we are doing a good job. But it's not something we take for granted. It's something we measure.
Because as nice as it is to hear about all the things we're doing right, you can't achieve continual improvement unless you know what you could be doing better.
That's the reason that year after year for the past 26 years, we've hired the professionals at Market Measurement Inc. to interview our customers to gauge satisfaction and identify potential opportunities for improvement.
And this year, we are proud to report that we made their job harder than ever: The majority of Roscoe customers surveyed could not think of a single area where we could improve.text