Roscoe Blog

Are You Happy with Your Work Uniform Provider?

Are You Happy with Your Work Uniform Provider?

Two independent work uniform rental providers serving the Chicagoland area were acquired last year by billion dollar, publicly held companies. Have you lost your driver, experienced any service interruptions and found questionable billing?

If so, now is a great time to consider switching to The Roscoe Company before your agreement auto-renews for another five years!

5 Reasons to Consider Roscoe

For almost 100 years, Roscoe provides work uniform excellence. We help ensure that your employees look great in front of customers, work safely and are productive. Of the many reasons to use our work uniform rental service, here are the top 5:

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Roscoe Implements Cutting Edge Auto-Sorting System

Roscoe Implements Cutting Edge Auto-Sorting System

When we powered up our new auto-sorting system at the beginning of this year, we ushered in a new era of work uniform rental excellence, capping a 10-year capital improvement plan that provides our customers with a level of service unmatched in the industry.

Now that's how you start a new year!

Taking Customer Service to the Next Level

Our new auto-sorting system is second-to-none in the industry – anywhere in the world. It gives us the capacity to sort and track up to 3,000 work uniform garments an hour with pinpoint accuracy and automation that puts the human touch where it belongs – in thorough quality inspections at the beginning and end of the process. It sets the stage for us to continue to grow our market share over the next decade, with unmatched customer service.

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Bigger Isn't Better with Work Uniform Rentals, Better Is Better

Bigger Isn't Better with Work Uniform Rentals, Better Is Better

Bigger isn't always better.

We didn't invest 10 years and millions of dollars in a German-engineered, state-of-the-art sorting system so that we could do uniform rental services bigger.

We wanted to do things better.

Continuous Improvement = Better Customer Service

At Roscoe, our commitment to continuous improvement is not just something we talk about at company meetings. It's something we strive to live up to every single day – in every department and in every client interaction. We live by it so we can provide superior customer service levels than other work uniform rental providers. And we've been doing so for almost 100 years.

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Roscoe Pride Means Your Image is Our Image

Works Uniforms for Packaging Manufacturer

When a multinational company tries you on for size and keeps coming back, you know you're doing something right.

At Roscoe, that means having a uniform rental program that our clients – big and small – can rely upon to provide high quality work uniforms kept in good condition and delivered on time, in the right quantity and with no surprise up-charges.

It means having a mat rental program that is reliable, cost-effective and worry free. It means being able to provide high-quality image apparel in a wide variety of products for promoting a client's brand.

When a relationship grows to include all of that – that's when we know that we've earned our Roscoe pride.

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Customer Appreciation Days with All of the Toppings

Work Uniform Customer Appreciation Days | Roscoe Chicago

At Roscoe, we know who we have to thank for 96 years of success in the work uniform rental business. But sometimes just saying "thank you" isn't enough.

That's why, for more than 15 years, we've been setting aside a day every month or so to show our customer appreciation with more than just words. We find that it means more when you can deliver a thank you with four giant Damenzo's pizzas.

That was the feeling we got recently at a Customer Appreciation Day and pizza party we hosted for one of our clients whose employees have been wearing our uniforms ever since firing their national supplier about six years ago. The client, which manufacturers gears for many different industries, has a voluntary uniform policy, so we knew we were doing something right when the number of employees choosing to rent our uniforms doubled – and then tripled.

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