Wednesday, February 01, 2017
Roscoe recently held our 95th Anniversary Party at Brookfield Zoo's Discovery Center, hosting more than 200 team members, customers and special guests.
Showing their Scottish heritage with pride, Dave Johnston played the bag pipes as guests arrived, piped the group into the dining room and played Amazing Grace in honor of friends and loved ones who have passed. Roscoe Team Member and Minister, Wayne Wasion, said an Invocation and Jim Buik, President, greeted guests encouraging them to enjoy a great meal and fellowship.text
Tuesday, February 09, 2016
Roscoe celebrates a significant milestone in 2016 that very few companies have accomplished: our 95th year in business, and we do so while continually improving the value our customers receive with courteous customer service and innovative products and programs. Below are four examples of our continuous improvement initiatives for this year.
Family owned and operated for three generations, the Chicago uniform company uses customer feedback gathered by Market Measurement, an independent customer satisfaction research firm, to initiate our annual strategic planning process. A randomly selected sample of respondents provides feedback on everything from the cleanliness and condition of our products, to the quality of the finish, and the problem solving skills of our team members.text
Saturday, February 06, 2016
After 95 years in business, we thought we'd compile the Top 11 areas in which we provide more value than other work uniform rental companies time and time again:text
Wednesday, November 25, 2015
Dear Customers, Vendor Partners and Team Members,
We have so much to be thankful for at Roscoe in spite of losing Donald W. Buik, son of the founder and industry giant, a few months ago. Our customer satisfaction, as measured by an independent research organization, is at an all time high, growth has exceeded expectations and we enjoyed hosting family operators from across the nation as they toured our plant to provide valuable feedback to improve our operation. A number of process improvement and sustainability projects were completed, providing a strong foundation for the future.text
Thursday, October 22, 2015
We take pride in announcing the launch of our new website, which you are now viewing.
We wanted to give visitors a better experience in terms of substance – with educational web pages and blog posts – as well as visually on their desktop, tablet and smartphone with the website's new responsive design. As the local and family owned choice for your work uniform, custom mat and facility service needs, these enhancements will also help us get our message out to more people in the market. Let us know how our new website looks to you and if you see ways we can improve it further.text