Roscoe Blog

Roscoe Earns "Hygienically Clean" Certification

Roscoe Earns Hygienically Clean Certification

Any work uniform provider can tell you that their uniforms are clean.

But ordinary clean doesn't make the grade for industries involved in the production of food or health products. And it doesn't make the grade at Roscoe either.

We work with a lot of businesses in the food industry. Our processes adhere to federal hygiene standards known as Hazard Analysis and Critical Control Points (HACCP), which impose strict regulations for the removal of bacteria and the prevention of cross contamination among garments.

When the Textile Rental Services Association (TRSA) developed criteria for a new level of hygienic certification, we saw an opportunity to put our processes under the microscope and see if we could raise the bar even higher. And we did.

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Roscoe's Sorting System Featured in Textile Services Magazine

Roscoe's Sorting System Featured in Textile Services Magazine

Textile Services Magazine, a publication of the uniform industry group TRSA, takes a behind-the-scenes look at Roscoe's new sorting system, detailing the company-wide effort behind our installation of the sleekly efficient German Kannegiesser ETECH system last year.

The story, which appears in the July/August issue, recounts the painstaking work done in preparation for the most modern sorting system in the industry, including modifications to our 100-year-old building and the dismantling of the old system – much of it done by our own team members, and all of it done without any interruption of service.

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Roscoe Customer Satisfaction Results at All-Time High

roscoe customer satisfaction results at all-time highr

At Roscoe, nothing makes us happier than hearing that our customers think we are doing a good job. But it's not something we take for granted. It's something we measure.

Because as nice as it is to hear about all the things we're doing right, you can't achieve continual improvement unless you know what you could be doing better.

That's the reason that year after year for the past 26 years, we've hired the professionals at Market Measurement Inc. to interview our customers to gauge satisfaction and identify potential opportunities for improvement.

And this year, we are proud to report that we made their job harder than ever: The majority of Roscoe customers surveyed could not think of a single area where we could improve.

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97 Reasons to Celebrate

97 reasons to celebrate

At Roscoe, we're celebrating 97 years in business today and that is a lot to celebrate.

Nine plus decades have passed since two young entrepreneurs in 1921 recognized a booming city's need for someone to launder all of those work clothes. So we'll start there. Below are 97 reasons we are celebrating today.

2 Entrepreneurs

Our founders George C. Buik and John P. O'Connell, whose processes may have been dramatically different, but whose pioneering spirit still drives us today. Today, Buik's grandson Jim oversees a facility that employs state-of-the-art technology to deliver unparalleled efficiency, accuracy and customer service.

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Roscoe Family Picnic 2018: Over Too Soon

Roscoe Family Picnic 2018: Over Too Soon

We came, we ate, we conquered the marble run and then we ate some more, at the always delicious, always entertaining Roscoe annual family picnic at National Grove South on a perfect Chicago summer day.

Roscoe children of all ages welcomed our new clown "Strawberri" at the June 23 event. Strawberri's face painting and balloon making skills were in high demand.

"She had a very long line, from the time she arrived to the time she left," said Human Resources Team Leader Theresa Faulkner. "Everyone loved her."

Team Work & Taquitos

We also introduced a tricky new team-building exercise at this year's event, with the addition of the highly competitive marble game in which six-person teams competed to get a marble through three pieces of track into a cup. It was an exercise in cooperation and patience, but like all of our games, it was well rewarded.

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