Roscoe Blog

Does Your Work Uniform Service Work as Hard as You Do?

Does Your Work Uniform Service Work as Hard as You Do?

At Roscoe, we help some of the hardest working people in the Chicago area do a better job. Our clients are food manufacturers, wholesalers, agricultural suppliers, automotive workers, printers, wholesalers, distributors, contractors and a whole lot of other businesses where a high-quality work uniform is an essential part of on-the-job safety and professionalism.

It's one part of a culture in which quality is never taken for granted, reinforced with training and a commitment to continuous improvement.

We wouldn't be doing our job if our commitment was any less than that of our customers. That's why our team members participate in an ongoing program of Structured On-the-Job Training and skill building that ensures that our work consistently lives up to the promise of reliable, high-quality, and worry-free work uniform service that our company was built on.

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A Culture of Excellent Customer Service Starts on the Inside

A Culture of Excellent Customer Service Start on the Inside

One bitter cold day earlier this year, wind chill temperatures dropped to 50 below in Chicago. Rather than send the route service representatives out on their own to deliver work uniforms and supplies, Roscoe CEO Jim Buik and other senior managers jumped on the trucks in the early morning hours to help speed the deliveries and get everyone out of the cold a little sooner.

It was so cold in the trucks that some workers put hand warmers in their boots.

It was no ordinary winter day, even for Chicago, but it was an illustration of the kind of teamwork practiced at Roscoe all year round. Teamwork is part of the culture, which is just one of the reasons why the average tenure of a Roscoe route service representative is over 13 years, while the industry average among national providers is about 18 months.

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The Difference an Hour Can Make

The Difference an Hour Can Make

Employees may be a little groggy and perhaps even late to work in the first few days after the clock moves forward for daylight saving time.

It's only an hour, but it makes a difference. In fact, heart attacks and strokes tend to occur in greater frequency around the time shift, according to research cited in a New York Times story about efforts by some legislators to exempt their states from the practice.  At least 31 states have taken up proposals related to daylight savings, while two states, Hawaii and Arizona, already leave the clocks alone, staying on standard time all year.

As a political issue, it's not the stuff of great drama. But nobody in business would doubt the seriousness of any debate arising around the loss or gain of an hour. An hour is no small thing.

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Workplace Hand Dryers Could Be Making Your Hands Dirtier

Workplace Hand Dryers Could Be Making Your Hands Dirtier

Hand air dryers found in many workplace bathrooms could be making your hands dirtier – sucking up bacteria from the bathroom air and depositing it onto your just-washed hands. That was what researchers found in a widely reported study last year.

University of Connecticut School of Medicine and Quinnipiac University researchers found that electric hand air dryers can pull in germs distributed by lidless toilets and blow them back out onto people’s hands. These germs can then be spread throughout the entire office space.

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Now Available: Carhartt Outerwear for the Coldest Cold

Now Available: Carhartt Outerwear for the Coldest Cold

At Roscoe we know work doesn't stop just because the mercury takes a dive. We've spent nine decades in the business of getting some of the hardest working people in the Chicago area dressed for work. Outerwear is something we take very seriously in these parts. Seriously. It's been cold. You may have heard.

Still. It's Chicago, and in Chicago, we know the difference between outerwear that works and outerwear that just takes up space.

That's why, beginning this month, we're adding the Carhartt line of outerwear to our corporate apparel offerings. Carhartt has been dressing hard-working employees since Hamilton Carhartt first created a bib overall for the railroad industry in 1889. Together we offer you and your team some of the finest cold-weather work garments available anywhere, along with a combined 228 years of first-rate customer service.

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