Roscoe Blog

Roscoe Recertifies for OSHA's SHARP Program

Roscoe Recertifies for OSHA's SHARP Program

Roscoe is currently recertifying for OSHA's Safety & Health Achievement Recognition Program (SHARP).

SHARP is designed for businesses with less than 250 employees who have dedicated themselves to enacting an exemplary injury and illness prevention program.

While SHARP certification is not a requirement for Roscoe to conduct business, we take pride in maintaining a safe and secure environment for our employees so they can be happy, productive and provide the highest quality of service to our work uniform rental customers.

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Clean Show 2017: The Roscoe Recap

Clean Show 2017: The Roscoe Round-Up

This year's Clean Show was the 40th and biggest yet, attracting over 12,000 attendees to the Las Vegas Convention Center from June 5-8, 2017.

According to American Laundry News, the exhibit space was sold out to 481 vendors of all types of products for laundry and linen service providers, covering 227,006 square feet of convention center space – the largest booth space sales since the show was held in Las Vegas 10 years ago.

Six members of the Roscoe Team attended Clean Show 2017. Below are the highlights of what we saw and learned, as well as a word about the show itself.

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Roscoe's 25th Annual Customer Service Results

Roscoe's 25th Annual Customer Service Results Announced

Since 1992, we've conducted an annual customer satisfaction survey to measure the overall satisfaction of our rental service for work uniforms, floor mats, mops, shop towels, linens, and more, and to understand where we stand on our critical success factors:

  • Completeness of deliveries
  • Cleanliness and quality
  • Responsiveness
  • Repairs
  • Merchandise replacement
  • Billing

The results of our survey are incorporated directly into our strategic planning process. Goals are identified to resolve the most important gaps and to ensure continuous improvements across our business. Below are some highlights of our latest customer satisfaction survey.

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Roscoe Goes to Washington

Sustainably Funded Transportation: Roscoe Goes to Washington

The following guest blog was written by Julia Buik, who recently joined Roscoe as a 4th generation Buik family member. Julia is a graduate of Marquette University's College of Business Administration with majors in Accounting, and Operations and Supply Chain Management. Her previous work experience includes Tandem HR in Westchester, IL, as well as working as an intern for Roscoe from 2004 through 2010. Julia became a full time team member of Roscoe in November 2016.

TRSA Mission & Meeting with Congress

This spring I had the opportunity to attend the Textile Rental Service Association's (TRSA) 2017 Leadership & Legislative Conference in Washington, DC. As the national trade association for the textile services industry, a component of TRSA's mission is public and government advocacy. 

Conference attendees had the option to register for Congressional visits. Those attendees were put into small groups by the TRSA staff, who worked diligently to schedule meetings with local Congressional staff on our behalf.

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How Roscoe's Cleaning Process Prevents Microbial Contamination

How Roscoe's Cleaning Process Prevents Microbial Contamination

One of the advantages to the rental services that Roscoe provides is the thorough cleaning of products... more thorough than you realize.

Regarding our washing process and the cleanliness of the linen, towels and work uniforms that we provide to our customers, below you'll find some background information on our process, external audits and independent lab results.

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