Roscoe Blog

Continuous Improvement & WIGs

Chicago Work Uniform Rental Company Continuous Improvement

What is a WIG?

For Roscoe, it stands for a "Wildly Important Goal" – otherwise known as a significant change that we seek to implement in order to increase customer satisfaction and retention.

Successfully changing and improving allows Roscoe to grow and continue to reinvest in delivering even higher levels of customer service for work uniform rentals and all of our other services.

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Roscoe Hosts LBRA Event at Garden City Business Center

Roscoe Hosts LBRA Event at Garden City Business Center

The Roscoe Company played host to the recent annual meeting and networking event of the Lawndale Business Renaissance Association (LBRA). The meeting brought together business owners from both Lawndale and Little Village at the Garden City Business Center and was a good opportunity to reflect on the LBRA's impact on the community and how the Garden City Business Center supports local small businesses.

Mission & Impact of the LBRA

The event, which included the seating of new board members and an awards ceremony, highlighted the association's growing membership and efforts to improve connections between the Lawndale and Little Village communities. The LBRA, which has expanded to include Little Village, was created to revitalize, grow and attract new businesses to the area with a mix of networking, problem solving and facilitating of local, state and federal programs and incentives.

More than 50 companies are members of the association, which has assisted in efforts resulting in more than $8 million in area economic impact since 2014 – including more than $2 million last year.

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Food Processing Uniform Case Study

Food Processing Uniform Case Study

Roscoe has many different types of work uniform rental and floor mat programs that can be customized to each individual customer and can be customized further accordingly to unique characteristics of different departments and functions they perform.

As an example of this flexibility, Roscoe recently installed uniforms and floor mats to a new customer that produces food products. This facility does require that its work uniform rental supplier follow strict HACCP procedures (Hazardous Analysis Critical Control Points), which Roscoe does, as they are a Safe Quality Food (SQF) certified company.

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