Roscoe Blog

Join Roscoe at Teamsters Local 731 Golf Event and Autism Fundraiser

Join Roscoe at Teamsters Local 732 Golf Event and Autism Fundraiser

The summer is a great time to get out into the fresh air and play some golf. This month you can help support a good cause at the same time by joining us on July 25 at the 18th Annual "In Search of a Cure" Golf Event sponsored by Teamsters Local 731 and Joint Council 25.

The event, which has raised more than $6.2 million over the past 17 years, helps fund a variety of programs for children with autism spectrum disorders. Last year, the event brought in $635,000.

Popular Event Expanded to Include Four Golf Courses

The event has grown so much over the years that it has expanded to four courses: two at the Silver Lake Country Club in Orland Park, one at Ruffled Feathers Golf Club in Lemont and a fourth at Old Oak Country Club in Homer Glen, according to Roberta Lester, Teamsters Local 731 office manager and bookkeeper, who organizes the event each year.

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Roscoe Family Picnic a Showcase of Teamwork – Minus the "Work"

Roscoe Family Picnic a Showcase of Teamwork Minus the Work

Set against the backdrop of National Grove South in Riverside on a gorgeous spring day, Roscoe Company’s friends and family gathered for our annual picnic, complete with games, a bouncy house, and food… Lots of food.

With nearly 250 in attendance, the picnic was a lively representation of Roscoe’s culture. We enjoyed each other's company, cooked and ate delicious food together, and celebrated our dedicated team members and their families.

Pride of the Jungle, Proud of Our Employees

Our company motto, "Take Pride," was brought to life through our picnic theme: Pride of the Jungle. Our well-loved clown, Strawberri, returned this year by popular demand and skillfully painted children's faces, transforming them into creatures of the jungle. To add to the theme, one family member brought along her pet snake and turtle, and children left with goody bags filled with zoo animal toys, safari stickers, and jungle-themed yo-yos.

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A Day at the Beach and Suddenly the Barcode is Everywhere

A Day at the Beach and Suddenly the Barcode is Everywhere

Norman Joseph Woodland is said to have sketched out the idea for the first barcode in sand, while sitting on a Florida beach in 1949, sparking a transformation of the way entire industries track their products, their processes and their inventory.

It just goes to show you that the concept of “a day at the beach” is lost on some people.

Still, thanks to Woodland, his co-inventor Bernard Silver, and a forward-thinking supermarket executive who drove the evolution of Woodland’s idea into the pattern of stripes found on everything from hospital patients’ i.d. bracelets to airline boarding passes, people in almost every industry on the planet have more time to do more important things than the tedious manual tasks that barcodes made unnecessary.

It was 45 years ago last week that a cashier in Ohio scanned the first UPC code, ringing up a 10-pack of Juicy Fruit gum from a barcode on the wrapper. Inspired by the dots and dashes of Morse code, Woodland and Silver's barcodes work by encoding price, product information and other data into a series of vertical lines of various widths that are read by photosensitive scanners.

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Roscoe Team Heads to New Orleans to Explore Industry Advances

Roscoe Team Heads to New Orleans to Explore Industry Advances

We are excited to be heading to the Big Easy this week for the Clean Show at the Morial Convention Center.  Billed as “the main event for the laundering, dry cleaning and textile services industry,” Clean 2019 provides an opportunity to learn about the latest products and trends in our industry.

At Roscoe, we're committed to keeping up with state-of-the-art practices in all aspects of our business, with a particular focus on customer service, environmental responsibility and continuous improvement.

The event, which runs June 19-23, will include opportunities for us to learn about advances in processes for using less water, among other environmentally focused practices.

“We’re interested in the latest technology around water re-use and filtration systems to reuse water and enhance sustainability,” says Roscoe President Jim Buik. As chairman of the industry trade organization, the Textile Rental Service Association (TRSA), Buik has made promoting good environmental practices throughout the industry a focus of his term.

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Record-Breaking Customer Service and a Commitment to Do Even More

Record Breaking Customer Service and a Commitment to Do Even More

Roscoe’s business model is built around providing the highest quality of customer service – we take pride in growing our business through satisfied customers. We spend a lot of time thinking about ways we can improve and setting goals for continuous improvement. But what really matters is, what do our customers think?

We really want to know. It’s always nice to hear what we’re doing right – those things that drive our customer satisfaction numbers up. But we also want to know where our customers think we could do better so we can continue to identify opportunities for improvement.

Every year we bring in Carl Hendrickson, President of Market Measurement, a Detroit-based market research consulting firm, to survey our customers. Using 10 criteria shown to be “key drivers of satisfaction” in the uniform industry, Hendrickson’s firm contacts a random sampling of Roscoe’s customers, probing for detailed opinions from those who work directly with their company’s uniform program.

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