Tuesday, November 14, 2017
When a multinational company tries you on for size and keeps coming back, you know you're doing something right.
At Roscoe, that means having a uniform rental program that our clients – big and small – can rely upon to provide high quality work uniforms kept in good condition and delivered on time, in the right quantity and with no surprise up-charges.
It means having a mat rental program that is reliable, cost-effective and worry free. It means being able to provide high-quality image apparel in a wide variety of products for promoting a client's brand.
When a relationship grows to include all of that – that's when we know that we've earned our Roscoe pride.text
Friday, November 03, 2017
You probably walk right over them without ever giving them a second thought. But did you know that the right floor mat at the entrance to your workplace can keep out more than 80% of the dirt, dust and moisture that typically finds its way in?
It's the easiest cleaning tip ever. But to do the job right, your floor mats have to be the right type and size and properly cleaned on a regular basis. Vacuuming only removes a small percentage of dirt at the surface of the mat or carpeting.text
Friday, October 27, 2017
At Roscoe, we know who we have to thank for 96 years of success in the work uniform rental business. But sometimes just saying "thank you" isn't enough.
That's why, for more than 15 years, we've been setting aside a day every month or so to show our customer appreciation with more than just words. We find that it means more when you can deliver a thank you with four giant Damenzo's pizzas.
That was the feeling we got recently at a Customer Appreciation Day and pizza party we hosted for one of our clients whose employees have been wearing our uniforms ever since firing their national supplier about six years ago. The client, which manufacturers gears for many different industries, has a voluntary uniform policy, so we knew we were doing something right when the number of employees choosing to rent our uniforms doubled – and then tripled.text
Monday, October 23, 2017
At Roscoe, we help people get dressed for work all year long. But it's a special honor when we get to help Chicago area schoolchildren get dressed properly for winter.
Since 2006, the not-for-profit Coat Angels organization has been outfitting underprivileged Chicago children with new coats, hats, fleeces, and gloves.
It's an effort that has helped keep more than 4,000 area children warm over the years. The all-volunteer program collects donations, partners with retailers, and shops for coats and accessories for specific children identified by teachers and social workers.
At Roscoe, our fundraising drive for the Coat Angels will begin next month. HR Team Leader Theresa Faulkner estimates that up to 85% of our employees participated last year, either by donating money, volunteering to help with coat deliveries, or both. Employee fundraising was matched by a company donation.text
Friday, October 13, 2017
In a tradition that covers decades and includes generations of Roscoe company leaders, the company sent two employees to the Executive Management Institute (EMI) in Maryland recently to cultivate management and leadership skills.
Julia Buik, who joined the company full time last year and is the daughter of Roscoe President and Owner Jim Buik, completed her first year in the program, attending a four-day session along with approximately 30 other textile industry professionals. Office Team Leader Barbara Bailey-Polk graduated after completing her fourth year in the program.text
Thursday, October 05, 2017
Roscoe has been ISO certified since 2001 and, following a successful external audit performed by NSF, we take pride in announcing that we are now ISO 9001:2015 certified.
Being ISO certified is just one of the many ways in which our continuous improvement strategy ensures that we offer the highest quality work uniform rental service in Illinois.
"It keeps us focused on continual improvement, it keeps us focused on customer satisfaction and it keeps us focused on making sure we are following the processes that we have set up," said Roscoe CFO Terry Trimble.text
Thursday, September 28, 2017
The Roscoe Company hosts a picnic every year to recognize the dedication of our Team Members and to have a good time. This year's picnic helped us celebrate our 96th year in business.
The food was "amazing," the games were "so fun" and the camaraderie was wonderful as approximately 50 Roscoe Company employees and their family members gathered for the company's annual family picnic at National Grove South on Saturday, August 26.text
Wednesday, September 20, 2017
When the temperature goes down, your visibility goes up with Roscoe fall and winter image apparel.
There is no better time to invest in your brand than just ahead of the fleece and outerwear season. Surprise your employees with the gift of warm clothes bearing your company logo and you've created an army of brand ambassadors both on and off the job, not to mention warm and happy employees.
Who doesn't love a velvety soft fleece jacket?text
Wednesday, August 23, 2017
As part of our multi-year modernization plan that started in 2009, we are replacing the RFID chips in all customer work uniforms and floor mats with ultra-high frequency (UHF) 900 MHz chips. These flexible and water-resistant chips will allow us to scan garments and mats more quickly allowing us to provide counts of merchandise picked up for cleaning on the same day it was picked up from customers.
With the new UHF chips, we will be able to scan a complete soiled garment sling—up to 1,000 garments—in less then 10 seconds at an accuracy of 99.9%. This process will replace scanning each item individually, by hand.text
Tuesday, August 15, 2017
"Nobody's perfect" is a phrase we like to say to defend ourselves when we make a mistake. Someone once noted that everyone likes to say "Nobody's perfect," yet no one seems to be bothered much by their imperfections.
At Roscoe, our imperfections bother us. We want to be the best we can be for our customers, and the best industrial laundry and work uniform rental service available to our customers. But this isn't just talk or wishful thinking; we turn that aspiration into action.
Our strategic planning process is extensive and detailed. We are now well underway in the Second Half Initiatives for 2017. Those initiatives were identified through the following:text